ExternalApps: Difference between revisions
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Created page with "When an external app creates tickets in SSP, and you want to make a view, showing only tickets from that source. There is an issue, as the basic filters require a FormName, wh..." |
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Latest revision as of 21:44, 25 May 2020
When an external app creates tickets in SSP, and you want to make a view, showing only tickets from that source. There is an issue, as the basic filters require a FormName, which you don't have with an External App. You need something like this:
TicketName=<Formname>.
The query exists for an external app, and is as follows, for example for CalendarOverview:
ExternalAppName=CalendarOverview
ExternalAppName=MeetingCenter
ExternalAppName=SSP6.Webstore
So the syntaxis is:
ExternalAppName=<ExternalAppName>
To show the fields, use this syntax: ExtAppField-<AppName>-<FieldInternalLabel>
ExtAppField-MeetingCenter-MinuteTaskTitle