ReportingTemplates: Difference between revisions

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Created page with "Q: is it possible to have the basic fields from 'search tickets' in a reporting template? these fields in particular: - status - current step name - current actor - last actio..."
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Revision as of 12:29, 19 December 2016

Q: is it possible to have the basic fields from 'search tickets' in a reporting template? these fields in particular: - status - current step name - current actor - last action date

When making a reporting template, I get these options under 'Process': - Status

I would expect the other fields from the list above to be there as well.