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• 18:26, 9 May 2023 Smtxwiki talk contribs created page Mass close stuck tickets (Created page with "When you have a large amount of stuck tickets, you can use the following javascript script to close multiple at once. Use the serviceIds array to set all tickets ids const serviceIds = [1234, 1235, 1236]; var errorLog = []; for (var i=0; i<serviceIds.length; i++) { try { CommonInterface.callWebservice('Workflow - Stop Process Instance', { ProcessInstanceId : serviceIds[i], Log : 'Some comment line to explain why you closed the ticket'...")