Available fields to sort on in Ticket type views
If you want to sort on a certain column in a view, SSP sorts through all tickets that match the views criteria.
Therfore, for performance reasons, in the viewtype=ticket, the sorting is limited to these columns:
- Ticketnr
- Ticketdatestarted
- Ticketname
- Ticketstatus
- Ticketdateended
- Requestorfirstandlastname
- Requestedforfirstandlastname