JavaScript

Since version 7.20.10 SSP supports javascript steps in the workflow. Below is a summary of all SSP specific functions, available to be used within the step:

CommonInterface

The CommonInterface package supports a number of basic java functions that can be used in all javascript functions within SSP.

Common Functions

logToConsole (7.23.01)

logs entry to the JavaScript console

1. First parameter is the message or object to be added

CommonInterface.logToConsole('message');
returns: nothing

The logged information can be found on this url: https://yourserver/Common/Admin/JavaScriptConsole.aspx

logDebug

logs entry as 'debug' into the physical logfile of the Common application

1. First parameter is the message or object (since 7.22.10) to be added to the common log

CommonInterface.logDebug('message');
returns: nothing

logInfo (7.22.10)

logs entry as 'info' into the physical logfile of the Common application

1. First parameter is the message or object to be added to the common log

CommonInterface.logInfo('message');
returns: nothing

logWarning (7.22.10)

logs entry as 'warning' into the physical logfile of the Common application

1. First parameter is the message or object to be added to the common log

CommonInterface.logWarning('message');
returns: nothing

logError (7.22.10)

logs entry as 'error' into the physical logfile of the Common application

1. First parameter is the message or object to be added to the common log

CommonInterface.logError('message');
returns: nothing

logFatal (7.22.10)

logs entry as 'fatal' into the physical logfile of the Common application

1. First parameter is the message or object to be added to the common log

CommonInterface.logFatal('message');
returns: nothing

Get the hash of a string

first parameter is the type of hash, can be: sha1, sha1_base64, sha256, sha256_base64, sha512 or sha512_base64

1. second parameter is the string to be hashed

CommonInterface.getHash('sha512', 'test');
returns: EE26B0DD4AF7E749AA1A8EE3C10AE9923F618980772E473F8819A5D4940E0DB27AC185F8A0E1D5F84F88BC887FD67B143732C304CC5FA9AD8E6F57F50028A8FF

encrypts string

1. first parameter is the password (if empty the default one is used)
2. second parameter is the string to be encrypted

CommonInterface.encrypt('test', 'mypassword');
returns: oOe3y182qDKOGzmFpfTiLzNpML+fyvwhfjA9HqF9OwYqcM/PZovosALARZzApNnvToKpBV1dsWnaDP7+iTBo/ic33ZwcxuNRlbGHiKDwdEY=

decrypts string

1. first parameter is the password (if empty the default one is used)

CommonInterface.decrypt('oOe3y182qDKOGzmFpfTiLzNpML+fyvwhfjA9HqF9OwYqcM/PZovosALARZzApNnvToKpBV1dsWnaDP7+iTBo/ic33ZwcxuNRlbGHiKDwdEY=', 'mypassword');
returns: test

generate a new guid

CommonInterface.newGuid();
returns: a new guid (eg 9ec5d882-dcb7-408b-9638-c4f05045f18c)

sleep

1. first parameter is the amount of time (in milliseconds) the thread needs to be suspended

CommonInterface.sleep(1000);
returns: nothing

toDate (7.22.02)

1. first parameter is date in string in the format yyyyMMdd or yyyyMMddHHmmss or yyyyMMddHHmm (7.24.10) - input is sanitize, these characters will be removed: "-", "/", "T", ":", " " and ".0000000" (7.25.02)

CommonInterface.toDate("20220101");
returns: a date object in the local time zone

toUtcDate (7.22.02)

1. first parameter is date in string in the format yyyyMMdd or yyyyMMddHHmmss or yyyyMMddHHmm (7.24.10) - input is sanitize, these characters will be removed: "-", "/", "T", ":", " " and ".0000000" (7.25.02)

CommonInterface.toUtcDate("20220101");
returns: a date object in the UTC time zone

dateToString (7.22.02)

1. first parameter is date object in the local time zone (warning, dates created in Javascript are always UTC)
2. second parameter is the format you want the date to be in
3. optional third parameter is the culture (eg nl) since 7.24.10

CommonInterface.dateToString(new Date(2022, 0, 1), "yyyyMMdd");
returns: the date in string in the format specified -> 20211231

CommonInterface.dateToString(CommonInterface.toDate("20220101"), "yyyyMMdd");
returns: the date in string in the format specified -> 20220101

dateToUtcDate (7.23.04)

1. first parameter is date object

CommonInterface.dateToUtcDate(CommonInterface.toDate("20220101"));
returns: the date object in UTC

utcDateToDate (7.23.04)

1. first parameter is date object in UTC

CommonInterface.dateToUtcDate(new Date(2022, 0, 1));
returns: the date object

utcDateToString (7.22.02)

1. first parameter is date object in the UTC time zone (dates created in Javascript are always UTC)
2. second parameter is the format you want the date to be in
3. optional third parameter is the culture (eg nl) since 7.24.10

CommonInterface.utcDateToString(new Date(2022, 0, 1), "yyyyMMdd");
returns: the date in string in the format specified -> 20220101

stringToDate (7.22.06)

1. first parameter is the input string which represents the date
2. second parameter is the format the input is in

CommonInterface.stringToDate("20211231", "yyyyMMdd");
returns: the date object

stringToUtcDate (7.22.06)

1. first parameter is the input string which represents the date
2. second parameter is the format the input is in

CommonInterface.stringToUtcDate("20211231", "yyyyMMdd");
returns: the date object in UTC

dateAdd (7.22.09)

Manipulate a date

1. first parameter: date
2. second parameter: amount
3. third parameter: unit (bh, bd, y, year, M, month, d, day, h, hour, m, minute, s, second) bh = business hour, bd = business day, since 7.24.10: bm = business minute, bs = business second

CommonInterface.dateAdd(new Date(), -5, "h");
returns: the modified date (eg now minus 5 hours)

dateDiff (7.24.10)

Calculate the difference between tow dates

1. first parameter: date1
2. second parameter: date2
3. third parameter: unit (bh, bd, bm, bs, y, year, M, month, d, day, h, hour, m, minute, s, second) bh = business hour, bd = business day, bm = business minute, bs = business second

CommonInterface.dateDiff(date1, date2, "h");
returns: the difference (eg 5 hours)

getSspEnvironmentName (7.22.06)

Gets the SSP environment name as configured in the settings

CommonInterface.getSspEnvironmentName();
returns: the environment name (eg: Production)

getLanguages (7.22.06)

Gets all the languages available in the installation

CommonInterface.getLanguages();
returns: array of objects with properties id, name, flagurl, isdefault, and culture in JSON

getTranslationsByCategory (7.22.08)

Gets all the translations by categoryname

1. first parameter: category
2. optional second parameter languageid (default is current language id)

CommonInterface.getTranslationsByCategory("CustomUI");
returns: array of objects with name of the translation as propertyname and the translation as value JSON

getTranslationsLastReloadTicks (7.22.08)

Gets the date in ticks of the last reload time (use for client side caching of the translations)

CommonInterface.getTranslationsLastReloadTicks();
returns: the date in ticks

getDefaultLanguageCulture (7.23.08)

Gets the culture of the default language

CommonInterface.getDefaultLanguageCulture();
returns: the culture

getDefaultLanguageName (7.23.08)

Gets the name of the default language

CommonInterface.getDefaultLanguageName();
returns: the name

getDefaultLanguageId (7.23.08)

Gets the id of the default language

CommonInterface.getDefaultLanguageId();
returns: the id

getNewEventEntriesById (7.22.08)

Gets all the new event entries greater than the id specified

1. first parameter: id
2. optional second parameter: typename

CommonInterface.getNewEventEntriesById(0);
returns: array of objects with properties id, dateadded, typename and payload JSON

getNewEventEntriesByDate (7.22.08)

Gets all the new event entries greater than or equal to the date specified

1. first parameter: date
2. optional second parameter: typename

CommonInterface.getNewEventEntriesByDate("2022-08-01T14:00:00");
returns: array of objects with properties id, dateadded, typename and payload JSON

getCompanyName (7.24.02)

Returns the name of the company as specified in the license key

CommonInterface.getCompanyName();
returns: the company name

getClientVersion (7.25.01)

Returns the client version of the SSP installation

CommonInterface.getClientVersion();
returns: the client version

getTextPageDetail (7.24.07)

Gets a text page by name

1. first parameter: name

CommonInterface.getTextPageDetail('Help');
returns: object with properties id, name, title, content and documents (=array of objects with properties url and name) in JSON

Conversion

Convert text to base64

Converts a string into a base64 encoded string

1. First parameter is the string to be converted

CommonInterface.convertToBase64('test');
returns: dGVzdA==

Convert base64 to string

Converts a string that is base64 encoded into a readable string

1. first parameter is the string to be decoded

CommonInterface.convertFromBase64('dGVzdA==');
returns: test

json encode (7.21.09)

Encodes to JSON.

1. first parameter is the object to be encoded

CommonInterface.jsonEncode({ name: 'John' });
returns: {"name":"John"}

json decode (7.21.09)

Converts JSON into object

1. first parameter is the text to be converted

CommonInterface.jsonDecode('{"name":"John"}');
returns: the object

htmlencode text

Encodes text that contains html code into encoded html so that the html code is displayed in a browser. This function can be used to avoid the execution of input strings.

1. first parameter is the string to be encoded
2. optional second parameter whether line breaks show be replaces by br tags (defaults to true) (since 7.23.02)

CommonInterface.htmlEncode('test');
returns: <strong>test</strong>

line breaks to br tag (7.23.02)

Replaces the line breaks to br tags.

1. first parameter is the string to be used

CommonInterface.lineBreaksToBr('test1\ntest2');
returns: test1<br />test2

htmldecode text

Converts encoded html into default html

1. first parameter is the html string to be converted

CommonInterface.htmlDecode('<strong>test</strong>');
returns: test

urlencode text

Encodes a string into a url encoded string.

1. first parameter is the text to be encoded

CommonInterface.urlEncode('?param1=test1&param2=test2');
returns: %3fparam1%3dtest1%26param2%3dtest2

urldecode text

Decodes a url encoded string into a readable format

1. first parameter is the string to be decoded

CommonInterface.urlDecode('%3fparam1%3dtest1%26param2%3dtest2');
returns: ?param1=test1&param2=test2

xmlencode text

Encodes a text string into proper XML characters

1. first parameter is the string to be encoded

CommonInterface.xmlEncode('test1 & test2');
returns: test1 & test2

Remove invalid characters

1. first parameter is the string that contains non-standard characters

remove invalid (weird characters, mostly from pasting from other soures) xml characters:

CommonInterface.stripNonValidXMLCharacters ('♦≡╬▌test1'};
returns: test1

Convert bbcode to html

Convert bb-code in html formatted text, to include bb-code formatted text on web pages.

1. first parameter is the bbcode that should be converted into HTML
2. second optional parameter (since 7.24.11): object with possible key: Convert or Skip: array of types to convert or to skip (Bold, Italic, ...)

CommonInterface.bbCodeToHtml('[b]test[/b]');
returns: test

Convert bbcode to text

Convert bb-code into standard text by removing all codes

1. first parameter is the bbcode to be converted into text
2. second optional parameter (since 7.23.09): object with possible key: UseTextForLinks (value: true or false), when there's an url in the bb code, the label is used when UseTextForLinks is true - since 7.24.11: Convert or Skip: array of types to convert or to skip (Bold, Italic, ...)

CommonInterface.bbCodeToText('[b]test[/b]');
returns: test

Convert html to text (7.23.01)

Convert html into standard text by removing all codes

1. first parameter is the html to be converted into text

CommonInterface.convertHtmlToText('<strong>test</strong>');
returns: test

Strip html from text (7.23.01)

Remove html tags using a regular expression

1. first parameter is the html to be used

CommonInterface.stripHtml('<strong>test</strong>');
returns: test

Replace (7.22.09)

Returns a new string in which all occurrences of a specified string in the current string are replaced with another specified string

1. first parameter: the original string
2. second parameter: the string you wish to replace
3. third parameter: the string you to use as replacement

CommonInterface.replace('test', 't', 'b');
returns: besb

getValueFromXml (7.23.01)

Get a single value by an XPath expression from an XML string

1. first parameter: the XML as a string
2. second parameter: the XPath expression

CommonInterface.getValueFromXml('<?xml version="1.0" encoding="UTF-8"?><bookstore><book><title lang="en">Harry Potter</title><price>29.99</price></book><book><title lang="en">Learning XML</title><price>39.95</price></book></bookstore>', '/bookstore/book[1]/title/text()');
returns: Harry Potter

getValuesFromXml (7.23.01)

Get multiple values by an XPath expression from an XML string

1. first parameter: the XML as a string
2. second parameter: the XPath expression

CommonInterface.getValuesFromXml('<?xml version="1.0" encoding="UTF-8"?><bookstore><book><title lang="en">Harry Potter</title><price>29.99</price></book><book><title lang="en">Learning XML</title><price>39.95</price></book></bookstore>', '/bookstore/book/title/text()');
returns: ["Harry Potter","Learning XML"]

File System

Get the URL to SSP (7.23.01)

Get the pubic URL to ssp

CommonInterface.getSspUrl();
returns: 'https://demo.smt-x.com'

Get the local URL to SSP (7.23.01)

Get the pubic URL to ssp

CommonInterface.getSspLocalUrl();
returns: 'https//localhost'

Check if the input is a valid path (url or local path)

Checks if the provided path is valid. Returns 1 or 0

CommonInterface.isValidPath('D:\\test.txt');
CommonInterface.isValidPath('http://dev.ssp7.company.com/test.txt');
returns: boolean

Check if the url starts with the url (public or local) to ssp

CommonInterface.isSspFile('http://dev.ssp7.company.com/test.txt');
returns: boolean

Local path of url

returns local path to the file for a provided url (only in case the URL point to an ssp file)

CommonInterface.getLocalPathForSspFile('http://dev.ssp7.company.com/test.txt');
returns: C:\Websites\dev.ssp7.company.com\Sql.Dev.Ssp7\test.txt

Get the local root folder of the web application (7.24.12)

returns the local root folder of the web application

CommonInterface.getLocalPathToWebRoot();
returns: C:\Websites\dev.ssp7.company.com\Sql.Dev.Ssp7\

Get the filename of the url / local path

retrieves the file name that is part of a url

CommonInterface.getFileName('http://dev.ssp7.company.com/test.txt');
returns: test.txt

Get the file extension of the url / local path

Retrieves the extension of the file provided as argument

CommonInterface.getFileExtension('http://dev.ssp7.company.com/test.txt');
returns: .txt

Get the file content of the url / local path

Downloads the file provided as argument and returns the file contents

CommonInterface.getFileContent('http://dev.ssp7.company.com/test.txt');
returns: test content

Get the file content of the url / local path with encoding specified (since 7.21.11)

Downloads the file provided as argument and returns the file contents using the encoding specified. See this list for possible encodings: https://docs.microsoft.com/nl-nl/windows/win32/intl/code-page-identifiers

CommonInterface.getFileContentWithEncoding('D:\\test.txt', 'windows-1250');
returns: test content

Get the file content in base 64 of the url / local path

CommonInterface.getFileContentInBase64('http://dev.ssp7.company.com/test.txt');
returns: dGVzdCBjb250ZW50

Get the file content as byte array of the url / local path (since 7.23.04)

CommonInterface.getFileContentInBytes('http://dev.ssp7.company.com/test.txt');
returns: the array of bytes

Get the file size in bytes of the url / local path

CommonInterface.getFileSizeInBytes('http://dev.ssp7.company.com/test.txt');
returns: 12

Format file size in readable format (with B, KB, MB, GB or TB)

Converts the provided number of bytes into a readable file size

CommonInterface.formatFileSizeInBytes(5242880);
returns: 5 MB

Save an object / array of objects to an Excel file (since 7.21.11)

1. parameter 1: the object / array of objects you want to save
2. parameter 2: name of the sheet in Excel
3. parameter 3: the physical location of the Excel file, including filename and .xlsx extension

CommonInterface.saveToExcel([{"name": "first value", "summary": "first summary"},{"name": "second value", "summary": "second summary"}], "Sheet1", "C:\\Temp\\Example.xlsx");
returns: nothing when success, otherwise the error message

Save an object / array of objects to an Excel file and return as base64 (since 7.24.03)

1. parameter 1: the object / array of objects you want to save
2. parameter 2: name of the sheet in Excel

CommonInterface.generateExcelInBase64([{"name": "first value", "summary": "first summary"},{"name": "second value", "summary": "second summary"}], "Sheet1");
returns: the Excel file in base64

Convert Excel in base64 to JSON array (since 7.25.02)

1. parameter 1: the Excel file in base64
2. optional parameter 2: object with possible properties: WorksheetName, OnlyUseStringType (when true, all values will be in string)

CommonInterface.excelInBase64ToJson("excelinbase64");
returns: the JSON respresentation of the Excel file

Convert Excel as byte array to JSON array (since 7.25.02)

1. parameter 1: the Excel file as a byte array
2. optional parameter 2: object with possible properties: WorksheetName, OnlyUseStringType (when true, all values will be in string)

CommonInterface.excelAsByteArrayToJson([0,1,2]);
returns: the JSON respresentation of the Excel file

Convert Excel to JSON array (since 7.25.02)

1. parameter 1: the location to the Excel file
2. optional parameter 2: object with possible properties: WorksheetName, OnlyUseStringType (when true, all values will be in string)

CommonInterface.excelFileToJson("C:\\temp\\example.xlsx");
returns: the JSON respresentation of the Excel file

Get allowed upload extensions (since 7.24.10)

Get the list of allowed file extensions to upload

CommonInterface.getAllowedUploadFileExtensions();
returns: an array with the extensions

Execute an application (since 7.22.09)

1. parameter 1: the path of the application to execute
2. optional parameter 2: the parameters to pass to the application

CommonInterface.executeApplication("cmd.exe", "/c \"dir /B C:\\Temp\"");
returns: as JSON encoded string of an object with properties output, error and exitcode

Save text as file (since 7.23.04)

1. parameter 1: the path (local or UNC, folder and file name) to save to
2. parameter 2: the contents of the file
3. optional parameter 3: the encoding to use

CommonInterface.saveTextAsFile("C:\\temp\\test.txt", "test");
returns: nothing

Save base64 as file (since 7.23.04)

1. parameter 1: the path (local or UNC, folder and file name) to save to
2. parameter 2: the base64 contents of the file

CommonInterface.saveBase64AsFile("C:\\temp\\test.txt", "dGVzdA==");
returns: nothing

Save byte array as file (since 7.23.04)

1. parameter 1: the path (local or UNC, folder and file name) to save to
2. parameter 2: the byte array

CommonInterface.saveBytesAsFile("C:\\temp\\test.txt", [104,105]);
returns: nothing

Copy a file (since 7.23.04)

1. parameter 1: the path (local or UNC, folder and file name) to the source file
2. parameter 2: the path (local or UNC, folder and file name) to save to
3. optional parameter 3: whether to overwrite the file if it exists

CommonInterface.copyFile("C:\\temp\\test.txt", "C:\\temp\\test2.txt");
returns: nothing

Move a file (since 7.23.04)

1. parameter 1: the path (local or UNC, folder and file name) to the source file
2. parameter 2: the path (local or UNC, folder and file name) to move to

CommonInterface.moveFile("C:\\temp\\test.txt", "C:\\temp\\test2.txt");
returns: nothing

Delete a file (since 7.23.04)

1. parameter 1: the path (local or UNC, folder and file name) to the file

CommonInterface.deleteFile("C:\\temp\\test.txt");
returns: nothing

Check if a file exists (since 7.23.04)

1. parameter 1: the path (local or UNC, folder and file name) to the file

CommonInterface.fileExists("C:\\temp\\test.txt");
returns: true or false

Create a directory (since 7.23.04)

1. parameter 1: the path (local or UNC) to the folder

CommonInterface.createDirectory("C:\\temp");
returns: nothing

Delete a directory (since 7.24.11)

1. parameter 1: the path (local or UNC) to the directory
2. optional parameter 2: whether to delete recursive or not (WARNING: deletes folder and all contents when true) - defaults to false

CommonInterface.deleteDirectory("C:\\temp");
returns: nothing

Check if a directory exists (since 7.23.04)

1. parameter 1: the path (local or UNC, folder and file name) to the folder

CommonInterface.directoryExists("C:\\temp");
returns: true or false

Get the files in a directory (since 7.23.04)

1. parameter 1: the path (local or UNC, folder and file name) to the folder

CommonInterface.getFilesInDirectory("C:\\temp");
returns: array of file names (including the folder name)

Get the sub directories in a directory (since 7.23.04)

1. parameter 1: the path (local or UNC, folder and file name) to the folder

CommonInterface.getDirectoriesInDirectory("C:\\temp");
returns: array of sub directory names (including the folder name)

Calling Web Services

Get or send data to or from a webservice defined under adapters

1. first parameter: name of webservice
2. second parameter: object with key / value that is used as input fields)
3. optional third parameter (7.23.01): object with key / value that is used as context (possible fields: name, processinstanceid, supportsretry, maxretrycount, currentretrycount, nocache, payload, istest)

changes since 7.22.10: in case the web service is not found, an error is thrown instead of returning an empty string

CommonInterface.callWebservice('Name of webservice', { 'field1': 'value1', 'field2': 'value2' });
returns in case of the webservice having a return type of single value: the single value (string)
returns in case of the webservice having a return type of datatable or valuelist: the object encoded as a JSON string. If you want to consume it as an object in your javascript, you must use 
JSON.parse(), eg in one line: JSON.parse(CommonInterface.callWebservice('Name of webservice', { 'field1': 'value1', 'field2': 'value2' }));

Get or send data to or from a webservice defined under adapters wrapped in result object (7.23.01)

Returns the result wrapped in an object with properties result, fromcache, success, doretry, doretrynow, message, exception, data and currentretrycount

1. first parameter: name of webservice
2. second parameter: object with key / value that is used as input fields)
3. optional third parameter: object with key / value that is used as context (possible fields: name, processinstanceid, supportsretry, maxretrycount, currentretrycount, nocache, payload, istest)

CommonInterface.callWebserviceWrapped('Name of webservice', { 'field1': 'value1', 'field2': 'value2' });

Schedule an SSP task to run on the next SSP Scheduler run (7.23.07)

1. first parameter: name of task

CommonInterface.scheduleTaskToRunOnNextSchedulerRun('Import Persons');

Datastore parameters

check if user has access to datastore parameter

1. First parameter: name of the parameter

CommonInterface.loggedInPersonCanManageParameterEntries('Address Book');
returns: boolean TRUE or FALSE if the currently logged in person has access to the parameter name provided

reload a datastore parameter from the source (since 7.23.07)

1. First parameter: name of the parameter

CommonInterface.reloadParameter('My external parameter');
returns: nothing

get all entries of a parameter

1. First parameter: name of the parameter

CommonInterface.getAllParameterEntries('Address Book');
returns: all the entries (array) with all the fields (properties) as JSON encoded string. If you want to consume it, use JSON.parse, eg: JSON.parse(CommonInterface.getAllParameterEntries('Address Book'));

get all entries of a parameter sorted on a field

1. First parameter: name of the parameter
2. second parameter: field to sort on

CommonInterface.getAllParameterEntriesAndSort('Address Book', 'Name');
returns: same as above but sorted via the query

Get the count of all entries of a parameter

1. first parameter: name of the parameter

CommonInterface.getAllParameterEntryCount('Address Book');
returns: 9

Get specific value of a field for a specific entry

1. first parameter: name of the parameter
2. second parameter: key field
3. third parameter: key value
4. fourth parameter: fields to return, joined by double pipes

CommonInterface.getParameterEntryValue('Address Book', 'Email', 'john@company.com', 'Name||Location');
returns: the values if the requested fields for the first entry found, joined by double pipe, eg: john Doe||Maastricht

Get all values of a field in a parameter

1. first parameter: name of the parameter
2. second parameter: field name

CommonInterface.getParameterEntryValues('Address Book', 'Email');
returns: JSON encoded string of all the values (sorted), again to consume use JSON.parse, result: ["dasy@company.com","donald@company.com","john@company.com","example@gmail.com"]

Get parameter entries

1. first parameter: name of the parameter
2. second parameter: object with key / value containing the filter

CommonInterface.getParameterEntries('Address Book', { Email: 'john@smt-x.com' });
returns: see CommonInterface.getAllParameterEntries

Get parameter entries and sort

1. first parameter: name of the parameter
2. second parameter: object with key / value containing the filter
3. third parameter: name of the field to sort on

CommonInterface.getParameterEntriesAndSort('Address Book', { Email: 'john@smt-x.com' }, 'Name');
returns: see CommonInterface.getAllParameterEntries

Advanced search on parameter entries

1. first parameter: name of the parameter
2. second parameter: array of objects containing the predicates

CommonInterface.searchParameterEntries('Address Book', [{ fieldname: 'Email', filteroperator: 'contains', filtervalue: 'gmail.com' },{ connector: 'or', subfilter: [{ fieldname: 'Email', filteroperator: 'contains', filtervalue: 'company' }, { fieldname: 'Email', filteroperator: 'notcontains', filtervalue: 'john' } ]}]);
returns: see CommonInterface.getAllParameterEntries

for all filter operators see here

Advanced search and sort on parameter entries

1. first parameter: name of the parameter
2. second parameter: object with key / value containing the predicates
3. third parameter: field to sort on

CommonInterface.searchParameterEntriesAndSort('Address Book', [{ fieldname: 'Email', filteroperator: 'contains', filtervalue: 'gmail.com' },{ connector: 'or', subfilter: [{ fieldname: 'Email', filteroperator: 'contains', filtervalue: 'company' }, { fieldname: 'Email', filteroperator: 'notcontains', filtervalue: 'john' } ]}], 'Location');
returns: same as CommonInterface.searchParameterEntries but sorted via the query

Get the result count of an advanced search

1. first parameter: name of the parameter
2. second parameter: object with key / value containing the predicates

CommonInterface.searchParameterEntryCount('Address Book', [{ fieldname: 'Email', filteroperator: 'contains', filtervalue: 'gmail.com' },{ connector: 'or', subfilter: [{ fieldname: 'Email', filteroperator: 'contains', filtervalue: 'company' }, { fieldname: 'Email', filteroperator: 'notcontains', filtervalue: 'john' } ]}]);
returns:  the number of records found

Add an entry to a parameter

1. first parameter: name of the parameter
2. second parameter: object with key / value that contains the fields (keys) with the values (values)

CommonInterface.addParameterEntry('Address Book', { 'Name': 'Test', 'Email': 'test@company.com' });
returns:  the new internal id of the entry
Example: 
var field1 = #REPLACE-FORMFIELD-ABC#;
var field2 = #REPLACE-FORMFIELD-DEF#;
CommonInterface.addParameterEntry('Address Book', { 
   columnname1 : field1, 
   columnname2 : field2 
});

Add an entry to a parameter SECURE

1. first parameter: name of the parameter
2. second parameter: object with key / value that contains the fields (keys) with the values (values)
3. security: This function checks if the currently logged in person is authorized to edit the parameter

CommonInterface.addParameterEntrySecure('Address Book', { 'Name': 'Test', 'Email': 'test@company.com' });
returns:  the new internal id of the entry

Add multiple entries to a parameter (since 7.23.07)

1. first parameter: name of the parameter
2. second parameter: array of objects with key / value that contains the fields (keys) with the values (values)

CommonInterface.addParameterEntries('Address Book', [{ 'Name': 'Test1', 'Email': 'test1@company.com' }, { 'Name': 'Test2', 'Email': 'test2@company.com' }]);
returns:  array of the new internal ids for the entries

Add multiple entries to a parameter SECURE (since 7.23.07)

1. first parameter: name of the parameter
2. second parameter: array of objects with key / value that contains the fields (keys) with the values (values)
3. security: This function checks if the currently logged in person is authorized to edit the parameter

CommonInterface.addParameterEntriesSecure('Address Book', [{ 'Name': 'Test1', 'Email': 'test1@company.com' }, { 'Name': 'Test2', 'Email': 'test2@company.com' }]);
returns:  array of the new internal ids for the entries

updates zero or more parameter entries

1. first parameter: name of the parameter
2. second parameter: object with key / value that represents the predicate (filter)
3. third parameter: object with key / value that contains the new values (not all values are required)

CommonInterface.updateParameterEntries('Address Book', { 'Email': 'test@company.com' }, { 'Name': 'Test updated' });
returns:  the number of entries updated (make sure you use the correct filter, you could potentially update all the entries)

updates zero or more parameter entries SECURE

1. first parameter: name of the parameter
2. second parameter: object with key / value that represents the predicate (filter)
3. third parameter: object with key / value that contains the new values (not all values are required)
4. Security: This function checks if the currently logged in person is authorized to edit the parameter

CommonInterface.updateParameterEntriesSecure('Address Book', { 'Email': 'test@company.com' }, { 'Name': 'Test updated' });
returns:  the number of entries updated (make sure you use the correct filter, you could potentially update all the entries)

Delete zero or more parameter entries

1. first parameter: name of the parameter
2. second parameter: object with key / value that represents the predicate (filter)

CommonInterface.deleteParameterEntries('Address Book', { 'Email': 'test@company.com' });
returns:  the number of entries deleted (make sure you use the correct filter, you could potentially delete all the entries)

Delete zero or more parameter entries SECURE

1. first parameter: name of the parameter
2. second parameter: object with key / value that represents the predicate (filter)
3. Security: This function checks if the currently logged in person is authorized to edit the parameter

CommonInterface.deleteParameterEntriesSecure('Address Book', { 'Email': 'test@company.com' });
returns:  the number of entries deleted (make sure you use the correct filter, you could potentially delete all the entries)

Delete all parameter entries (since 7.23.07)

1. first parameter: name of the parameter

CommonInterface.deleteAllParameterEntries('Address Book');
returns:  the number of entries deleted

Delete all parameter entries SECURE (since 7.23.07)

1. first parameter: name of the parameter
2. Security: This function checks if the currently logged in person is authorized to edit the parameter

CommonInterface.deleteAllParameterEntriesSecure('Address Book');
returns:  the number of entries deleted

Person and person group (7.21.07)

getPerson

Get person with internal id

1. First parameter is internal id of the person

CommonInterface.getPerson(1);
returns: object with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

getPersons (7.23.08)

Get persons with internal id

1. First parameter is an array with internal id of the persons

CommonInterface.getPersons([1,2]);
returns: array of objects with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

getPersonsByEmail (acted as searchPersonsByEmail before 7.22.02)

Get list of people via email

1. First parameter is the email address

CommonInterface.getPersonsByEmail("john@doe.com");
returns: array of objects with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

getActivePersonByEmail (7.22.02)

Get active peron via email

1. First parameter is the email address

CommonInterface.getActivePersonByEmail("john@doe.com");
returns: object with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

searchPersonsByEmail (7.22.02)

Get list of people by searching via email

1. First parameter is the email address

CommonInterface.searchPersonsByEmail("@doe.com");
returns: array of objects with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

getPersonsByUniqueId (acted as searchPersonsByUniqueId before 7.22.02)

Get list of people via uniqueid

1. First parameter is the uniqueid

CommonInterface.getPersonsByUniqueId("john.doe");
returns: array of objects with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

getActivePersonByUniqueId (7.22.02)

Get person via uniqueid

1. First parameter is the uniqueid

CommonInterface.getActivePersonByUniqueId("john.doe");
returns: object with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

searchPersonsByUniqueId (7.22.02)

Get list of people by searching via uniqueid

1. First parameter is the uniqueid

CommonInterface.searchPersonsByUniqueId("jo");
returns: array of objects with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

getPersonsByFilter (7.24.11)

Search for persons using a filter

1. first parameter: a filter object or an array of filter objects
2. optional second parameter: an object with paging information

CommonInterface.getPersonsByFilter([{IsActive: true}, { Connector: "OR", FieldName: "Email", FilterValue: "smt-x.com", Operator: "EndsWith" }]);
returns: array of objects with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

reloadPersonData (7.23.07)

Reloads the persons data

1. First parameter is the id of the person

CommonInterface.reloadPersonData(1);
returns: nothing

getPersonDetail (7.23.07)

Gets the detail of a person, including the person extra fields

1. First parameter is the id of the person
2. Optional second parameter is a boolean whether to reload the persons data first

CommonInterface.getPersonDetail(1, true);
returns: object with properties id, firstname, lastname, email, uniqueid, description, inactive, fields (array of objects with properties name and value) in JSON

getPersonField

Get the value of a person field for a specific person

1. First parameter is the internal id of the person
2. Second parameter is the name of the field (can be UniqueId, FirstName, LastName, Email or any other custom defined person field)

CommonInterface.getPersonField(1, "Country");
returns: the value of the field

getPersonFirstAndLastName

Get the first and last name of a person

1. First parameter is the internal id of the person

CommonInterface.getPersonFirstAndLastName(1);
returns: the first and last name

getPersonDescription

Get the description of a person

1. First parameter is the internal id of the person

CommonInterface.getPersonDescription(1);
returns: the description in the format as defined in the settings

getPersonGroupsForPerson

Get the person groups where the person is member of (before 7.24.05: only active ones + where person is member or manager)

1. First parameter is the internal id of the person

CommonInterface.getPersonGroupsForPerson(1);
returns: array of objects with properties id, name, description, inactive (7.24.05) in JSON

getPersonGroupsAsManagerForPerson (7.24.05)

Get the person groups where the person is manager of

1. First parameter is the internal id of the person

CommonInterface.getPersonGroupsAsManagerForPerson(1);
returns: array of objects with properties id, name, description, inactive (7.24.05) in JSON

getPersonGroupsAsManagerOrMemberForPerson (7.24.05)

Get the person groups where the person is manager or member of

1. First parameter is the internal id of the person

CommonInterface.getPersonGroupsAsManagerOrMemberForPerson(1);
returns: array of objects with properties id, name, description, inactive (7.24.05) in JSON

getPersonGroup

Get the person group with internal id

1. First parameter is the internal id of the person group

CommonInterface.getPersonGroup(1);
returns: object with properties id, name and description in JSON

getPersonGroupsByName

Get a list of person groups via name

1. First parameter is the name

CommonInterface.getPersonGroupsByName("Groupname");
returns: array of objects with properties id, name and description in JSON

getPersonGroupsByFilter (7.24.11)

Search for person groups using a filter

1. first parameter: a filter object or an array of filter objects
2. optional second parameter: an object with paging information

CommonInterface.getPersonGroupsByFilter([{IsActive: true}, { Connector: "OR", FieldName: "Name", FilterValue: "test", Operator: "Contains" }]);
returns: array of objects with properties id, name, description and inactive in JSON

addPersonToPersonGroup (7.23.03)

Adds a person to a person group

1. first parameter is the internal id of the person group
2. second parameter is the internal id of the person
3. optional third parameter is whether the person wants to receive the mails via the group

CommonInterface.addPersonToPersonGroup(1, 1);
returns: true if there were changes, false otherwise

setPersonsInPersonGroup (7.23.03)

Sets the list of persons in a person group

1. first parameter is the internal id of the person group
2. second parameter is an array with internal ids of the persons
3. optional third parameter is whether the persons want to receive the mails via the group

CommonInterface.setPersonsInPersonGroup(1, [1, 2, 3], false);
returns: true if there were changes, false otherwise

removePersonFromPersonGroup (7.23.03)

Removes a person from a person group

1. first parameter is the internal id of the person group
2. second parameter is the internal id of the person

CommonInterface.removePersonFromPersonGroup(1, 1);
returns: true if there were changes, false otherwise

getPersonsForPersonGroup

Get the members of the person group

1. First parameter is the internal id of the person group

CommonInterface.getPersonsForPersonGroup(1);
returns: array of objects with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

searchPersons (7.22.06)

Search for people

1. first parameter is text you wish to search for
2. optional second parameter is the number of records you'd like to receive (default is 50)

CommonInterface.searchPersons("john");
returns: array of objects with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

Global messages (7.22.06)

getGlobalMessages

Get the active global messages

CommonInterface.getGlobalMessages();
returns: array of object with properties id, ontop, unread, fromdateticks, fromdate, subject, shortdescription and body + since 7.22.12: isurgent, todateticks, todate, categories in JSON

getGlobalMessages SECURE (7.22.12)

Get the active global messages for the logged in user

CommonInterface.getGlobalMessagesSecure();
returns: array of object with properties id, ontop, unread, fromdateticks, fromdate, subject, shortdescription and body + since 7.22.12: isurgent, todateticks, todate, categories in JSON

getGlobalMessages expired (7.22.12)

Get the expired global messages

CommonInterface.getExpiredGlobalMessages();
returns: array of object with properties id, ontop, unread, fromdateticks, fromdate, subject, shortdescription and body + since 7.22.12: isurgent, todateticks, todate, categories in JSON

getGlobalMessages expired SECURE (7.22.12)

Get the expired global messages for the logged in user

CommonInterface.getExpiredGlobalMessagesSecure();
returns: array of object with properties id, ontop, unread, fromdateticks, fromdate, subject, shortdescription and body + since 7.22.12: isurgent, todateticks, todate, categories in JSON

markGlobalMessageAsSeen

Marks a global message as seen for the logged in account

1. first parameter is the id of the message

CommonInterface.markGlobalMessageAsSeen(1);
returns: nothing

Navigation items (7.22.10)

Get navigation items

Get all the navigation items

CommonInterface.getNavigationItems();
returns: array of object with properties id, name, typeid, typename, url, showinbox, showatbottom and boxcssclass in JSON

Get navigation items SECURE

Get all the navigation items based on the logged in user

CommonInterface.getNavigationItemsSecure();
returns: array of object with properties id, name, typeid, typename, url, showinbox, showatbottom and boxcssclass in JSON

WorkflowInterface

The WorkflowInterface contains function that interact with tickets

Processes

Search count processes (7.23.08)

Returns the number of processes that matches the criteria

1. first parameter: object with possible properties: isretired, text, name, nameoperator
2. optional second parameter: object with possible property: languageid

WorkflowInterface.searchCountProcesses({ name: "phone", nameoperator: "contains" });
returns: the number

Search count processes SECURE (7.23.08)

Returns the number of processes that matches the criteria

1. first parameter: object with possible properties: isretired, text, name, nameoperator
2. optional second parameter: object with possible property: languageid

WorkflowInterface.searchCountProcessesSecure({ internallabel: "phone", internallabeloperator: "contains" });
returns: the number

Search processes (7.23.08)

Returns the processes that matches the criteria

1. first parameter: object with possible properties: isretired, text, name, nameoperator
2. optional second parameter: object with possible properties: languageid, itemsperpage, pageindex

WorkflowInterface.searchProcesses({ internallabel: "phone", internallabeloperator: "contains" });
returns: array of objects with properties id, title, description in JSON

Search processes SECURE (7.23.08)

Returns the processes that matches the criteria

1. first parameter: object with possible properties: isretired, text, name, nameoperator
2. optional second parameter: object with possible properties: languageid, itemsperpage, pageindex

WorkflowInterface.searchProcessesSecure({ internallabel: "phone", internallabeloperator: "contains" });
returns: array of objects with properties id, title, description in JSON

General

Check if a ticket id exists (7.21.07)

1. first parameter: ticket id

WorkflowInterface.processInstanceIdExists(1500);
returns: true or false

Remove process instance object from thread cache (7.21.07)

For performance reasons, the process instance object will be cached per request, if you edit the object and request data after the action you may need to clear the cache first. Use this only when you are sure you need this.

1. first parameter: ticket id

WorkflowInterface.removeProcessInstanceFromThreadCache(1500);
returns: nothing

Check if process instance is still submitting (7.22.07)

1. first parameter: ticket id

WorkflowInterface.processInstanceIsStillSubmitting(1500);
returns: true or false

Check if process instance is closed (7.22.09)

1. first parameter: ticket id

WorkflowInterface.processInstanceIsClosed(1500);
returns: true or false

Evaluate replace placeholders (7.22.07)

Evaluates the replace placeholders in the specified text

1. first parameter: ticket id
2. second parameter: the text containing the replace placeholders
3. optional third parameter: object with optional properties IsInHtml, UseLoggedInAccount, UseCurrentLanguage, LanguageId

WorkflowInterface.evaluateReplacePlaceholders(1500, "#REPLACE-STEP-PROCESS-Guid#");
returns: the evaluated value

Do check wait steps (7.22.09)

Evaluates the open wait steps in a ticket

1. first parameter: ticket id

WorkflowInterface.doCheckWaitSteps(1500);
returns: nothing (this executes in a separate thread, so it does not wait until the wait step checks are done)

Do resume from here (7.23.01)

Restarts a process instance from a certain step

1. first parameter: ticket id
2. second parameter: processinstancestepid
3. third parameter: actor name
4. forth parameter: whether to remove the previous instances

WorkflowInterface.doResumeFromProcessInstanceStep(1500, 1800, "SYSTEM", false);
returns: nothing (this executes in a separate thread)

Do retry from here (7.23.01)

Retries a process instance step (in case it can be retried)

1. first parameter: ticket id
2. second parameter: instance step id
3. third parameter: actor name

WorkflowInterface.doRetryProcessInstanceStep(1500, 1800, "SYSTEM");
returns: nothing (this executes in a separate thread)

Stop process instance (7.24.10)

Stops a process instance without checking the rights

1. first parameter: ticket id
2. optional second parameter: the actor name
3. optional third parameter: the actor person id

WorkflowInterface.stopProcessInstance(1500);
returns: nothing

Stop process instance secure (7.24.10)

Stops a process instance if the logged in person has the rights to do this

1. first parameter: ticket id
2. optional second parameter: the actor name
3. optional third parameter: the actor person id

WorkflowInterface.stopProcessInstanceSecure(1500);
returns: nothing

Get workflow information for a ticket (7.21.07)

1. first parameter: ticket id

WorkflowInterface.getWorkflowInformation(1500);
returns: object with properties id, guid, processid, datestarted, dateended, workflowissubmitting, requestorperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), requestedforperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), formid, forminstanceid, externalappname, name, processname, formname, isarchived and pool (object with properties id and name) and ticketnr (7.22.06 - contains customkey) in JSON

Search workflow tickets count (7.22.06)

Returns the number of tickets based on the search criteria without checking the current logged in user

1. first parameter: object with search criteria (possible properties: LanguageId, CustomKey, Id, Status, Keywords, RequestorId, DateStartedFrom, DateStartedTo, DateEndedFrom, DateEndedTo)

WorkflowInterface.searchCountWorkflowTickets({"Status": "Open"});
returns: nr of tickets

Search workflow tickets count SECURE (7.22.06)

Returns the number of tickets based on the search criteria where the logged in user has rights for

1. first parameter: object with search criteria (possible properties: LanguageId, CustomKey, Id, Status, Keywords, RequestorId, DateStartedFrom, DateStartedTo, DateEndedFrom, DateEndedTo)

WorkflowInterface.searchCountWorkflowTicketsSecure({"Status": "Open"});
returns: nr of tickets

Search workflow tickets (7.22.06)

Returns the tickets based on the search criteria without checking the current logged in user

1. first parameter: object with search criteria (possible properties: LanguageId, CustomKey, Id, Status, Keywords, RequestorId, DateStartedFrom, DateStartedTo, DateEndedFrom, DateEndedTo)
2. optional second parameter: object with paging info (properties: ItemsPerPage, PageIndex) - default is 10 records

WorkflowInterface.searchWorkflowTickets({"Status": "Open"});
returns: array of objects with properties id, guid, processid, datestarted, dateended, workflowissubmitting, requestorperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), requestedforperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), formid, forminstanceid, externalappname, name, processname, formname, isarchived and pool (object with properties id and name) and ticketnr (7.22.06 - contains customkey) in JSON

Search workflow tickets SECURE (7.22.06)

Returns the tickets based on the search criteria where the logged in user has rights for

1. first parameter: object with search criteria (possible properties: LanguageId, CustomKey, Id, Status, Keywords, RequestorId, DateStartedFrom, DateStartedTo, DateEndedFrom, DateEndedTo)
2. optional second parameter: object with paging info (properties: ItemsPerPage, PageIndex) - default is 10 records

WorkflowInterface.searchWorkflowTicketsSecure({"Status": "Open"});
returns: array of object with properties id, guid, processid, datestarted, dateended, workflowissubmitting, requestorperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), requestedforperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), formid, forminstanceid, externalappname, name, processname, formname, isarchived and pool (object with properties id and name) and ticketnr (7.22.06 - contains customkey) in JSON

Get ticketing information for a ticket (7.21.07)

1. first parameter: ticket id

WorkflowInterface.getTicketInformation(1500);
returns: object with properties id, guid, processid, datestarted, dateended, workflowissubmitting, requestorperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), requestedforperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), islocked, isrunning, tickettype, tasktype, requestedforteam, pool (object with properties id and name), medium (object with properties code and name), priority (object with properties code and name), status (object with properties code and name), service (object with properties code and name), category (object with properties code and name), classification (object with properties code and name), closurecode (object with properties code and name), description, information, solution, solutionlinkalldocuments, solutiondocumentkeys (array of keys in string), plannedeliverydate, deadlinedate, requestedforalternatename, requestedforalternateemail, requestedforalternatetelephone, assignedtoperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), assignedtopersongroup (object with properties id, name and description), customfields (array of objects with properties name, typeid, typename, ishidden, parametername, parametervaluefield, parameterdisplayfield, stringvalue and datetimevalue) in JSON

Start a new process instance (7.21.12)

1. first parameter: process (id or name)
2. second parameter: requestor person (id or unique id or email) (can be null since 7.24.03)
3. third parameter: requested for person (id or unique id or email) (can be null since 7.24.03)
4. fourth parameter: external app name
5. fifth parameter: array of form field objects, each object can have the properties displayvalue, value, internallabel, label and labels (array of objects with properties label and language)

WorkflowInterface.startProcessInstance("My test process", "John.Doe", "John.Doe", "my test app", [{ internallabel: "field1", value: "value 1", labels: [{ label: "field 1", language: "English" }, { label: "veld 1", language: "Nederlands" }] }, { value: "value 2", displayvalue: "dis val 2", label: "field 2" }]);
returns: object with properties id and guid in JSON

Start a new process instance with passing thru initial ticketing data (7.21.12)

1. first parameter: process (id or name)
2. second parameter: requestor person (id or unique id or email) (can be null since 7.24.03)
3. third parameter: requested for person (id or unique id or email) (can be null since 7.24.03)
4. fourth parameter: external app name
5. fifth parameter: array of form field objects, each object can have the properties displayvalue, value (or rawvalue 7.23.07), internallabel (or internalname 7.23.07), label and labels (array of objects with properties label and language)
6. sixth parameter: object with initial ticketing data, possible properties are assignedtoperson, assignedtopersongroup, category, classification, closurecode, deadlinedate, description, information, initialtasksfield, medium, planneddeliverydate, pool, priority, requestedfor, requestedforalternateemail, requestedforalternatename, requestedforalternatetelephone, requestedforteam, service, solution, status and customfields (array of objects with properties fieldname and stringvalue)

WorkflowInterface.startProcessInstanceWithTicketData("My test process", "John.Doe", "John.Doe", "my test app", [{ internallabel: "field1", value: "value 1", labels: [{ label: "field 1", language: "English" }, { label: "veld 1", language: "Nederlands" }] }, { value: "value 2", displayvalue: "dis val 2", label: "field 2" }], { status: "New", assignedtopersongroup: "My first group", assignedtoperson: "John.Doe", "Description": "test", customfields: [{fieldname: "customfield1", stringvalue: "custom field value"}] });
returns: object with properties id and guid in JSON

Rights (7.21.07)

Check if the logged in person has workflow admin rights on the ticket

1. first parameter: ticket id

WorkflowInterface.loggedInPersonHasWorkflowAdminRight(1500);
returns: true or false

Check if the logged in person has workflow power user rights on the ticket

1. first parameter: ticket id

WorkflowInterface.loggedInPersonHasWorkflowPowerUserRight(1500);
returns: true or false

Check if the logged in person has workflow read rights on the ticket

1. first parameter: ticket id

WorkflowInterface.loggedInPersonHasWorkflowReadRight(1500);
returns: true or false

Check if the logged in person has workflow write rights on the ticket

1. first parameter: ticket id

WorkflowInterface.loggedInPersonHasWorkflowWriteRight(1500);
returns: true or false

Check if the logged in person has ticketing limited rights on the ticket

1. first parameter: ticket id

WorkflowInterface.loggedInPersonHasTicketLimitedRight(1500);
returns: true or false

Check if the logged in person has ticketing read rights on the ticket

1. first parameter: ticket id

WorkflowInterface.loggedInPersonHasTicketReadRight(1500);
returns: true or false

Check if the logged in person has ticketing write rights on the ticket

1. first parameter: ticket id

WorkflowInterface.loggedInPersonHasTicketWriteRight(1500);
returns: true or false

Check if the logged in person has write rights on the task (no checks on ticket are done)

1. first parameter: task id

WorkflowInterface.loggedInPersonHasTaskWriteRight(100);
returns: true or false

Variables

Get the value of a variable in a ticket

1. first parameter: ticket id
2. second parameter: name of the variable

WorkflowInterface.getVariableValue(1500, 'My variable');
returns: the value as string

sets the value of a variable in a ticket (if it doesn't exists, it will be created)

1. first parameter: ticket id
2. second parameter: name of the variable
3. third parameter: value of the variable

WorkflowInterface.setVariableValue(1500, 'My variable', 'new value');
returns: nothing

Form Values

Get all form fields for a ticket (7.21.07)

1. first parameter: ticket id

WorkflowInterface.getAllFormFields(1500);
returns: array of objects with properties fieldorder, fieldtypeid, fieldtypename, internalname, label, helptext, subfielddefinition, parametername, value (object depending on the fieldtype), rawvalue, displayvalue, visible, htmlencode, repeatablesectionindex, repeatablesectionfieldid, visibleforui (since 7.23.10) in JSON

Get raw value of a form field in a ticket

1. first parameter: ticket id
2. second parameter: internal name of the form field

WorkflowInterface.getFormFieldValue(1500, 'MyFormField');
returns: the value as string

Get raw displayvalue of a form field in a ticket

1. first parameter: ticket id
2. second parameter: internal name of the form field

WorkflowInterface.getFormFieldDisplayValue(1500, 'MyFormField');
returns: the display value as string

Get the value definition of a form field in a ticket (for selection fields)

1. first parameter: ticket id
2. second parameter: internal name of the form field

WorkflowInterface.getFormFieldSubFieldDefinition(1500, 'MyFormField');
returns: the definition (eg: Name||Email)

Get the sub value of a form field in a ticket (for selection fields)

1. first parameter: ticket id
2. second parameter: internal name of the form field
3. third parameter: name of the sub field

WorkflowInterface.getFormSubFieldValue(1500, 'MyFormField', 'Name');
returns: the value as string (eg: Raymond)

Get the list of sub value of a form field in a ticket (for selection fields with multiple values)

1. first parameter: ticket id
2. second parameter: internal name of the form field
3. third parameter: name of the sub field

WorkflowInterface.getFormSubFieldValues(1500, 'MyFormField', 'Name');
returns: the values as string array in JSON (eg: ["Dominic", "Raymond"])

Get an object (key/value) where key is the sub field name and value the selected values of a form field in a ticket (for selection fields with single value)

1. first parameter: ticket id
2. second parameter: internal name of the form field

WorkflowInterface.getFormFieldSelectionValue(1500, 'MyFormField');
returns: object in JSON (eg: {"Name": "Raymond", "Email": "raymond@smt-x.com"})

Get a list of objects (key/value) where key is the sub field name and value the selected values of a form field in a ticket (for selection fields with multiple values)

1. first parameter: ticket id
2. second parameter: internal name of the form field

WorkflowInterface.getFormFieldSelectionValues(1500, 'MyFormField');
returns: array of objects in JSON (eg: [{"Name": "Raymond", "Email": "raymond@smt-x.com"},{"Name": "Dominic", "Email": "dominic@smt-x.com"}])

Open actions

Get the open (step) actions in a ticket

1. first parameter: ticket id

WorkflowInterface.getOpenActions(1500);
returns: array of open actions in JSON (properties: stepname, stepinformation, link, array of actors (person), messagesfunctionid, allowsubmit, typeid, pisiaid, pisianame, submithash, array of fields (properties: id, name, typeid, required, stringvalue, displaystringvalue, datetimevalue, pdbname, pdbvaluefieldname, pdbtextfieldname, pdbhashcheck, rows, regex, helptext), haswriterights (since 7.23.10))

Get the amount of open actions for the logged in user (7.24.07)

WorkflowInterface.getMyOpenActionsCountSecure();
returns: the amount of open actions for the logged in user

Get the amount of open actions for a specific email address (7.24.07)

1. first parameter: email

WorkflowInterface.getOpenActionsByEmailCount(email);
returns: the amount of open actions for the email address

Get the open actions for the logged in user (7.24.07)

WorkflowInterface.getMyOpenActionsSecure();
returns: an array of objects with properties processinstanceid, processinstanceguid, processinstancestepid, processinstancestepactorid, processinstancestepinstanceactorinstanceid, datestarted, stepname, link, processinstancename, processinstancedatestarted, processinstancerequestorperson, processinstancerequestedforperson in JSON

Get the open actions for a specific email address (7.24.07)

1. first parameter: email

WorkflowInterface.getOpenActionsByEmail(email);
returns: an array of objects with properties processinstanceid, processinstanceguid, processinstancestepid, processinstancestepactorid, processinstancestepinstanceactorinstanceid, datestarted, stepname, link, processinstancename, processinstancedatestarted, processinstancerequestorperson, processinstancerequestedforperson in JSON

Steps (since 7.24.10)

Get all steps as tree in a ticket

Get all steps as tree in a ticket

1. first parameter: ticket id

WorkflowInterface.getSteps(1500);
returns: array of objects in JSON

Get all steps as tree in a ticket secure

Get all steps as tree in a ticket visible for the logged in person

1. first parameter: ticket id

WorkflowInterface.getStepsSecure(1500);
returns: array of objects in JSON

Get all steps as list in a ticket (since 7.25.02)

Get all steps as list in a ticket

1. first parameter: ticket id

WorkflowInterface.getStepsAsList(1500);
returns: array of objects in JSON

Get all steps as list in a ticket secure (since 7.25.02)

Get all steps as list in a ticket visible for the logged in person

1. first parameter: ticket id

WorkflowInterface.getStepsAsListSecure(1500);
returns: array of objects in JSON

Additional information (since 7.24.11)

Submit the answer for an additional information request

Submits the answer without checking the logged in user

1. first parameter: id
2. second parameter: answer

WorkflowInterface.submitAdditionalInformationAnswer(150, 'answer');
returns: true if succesful, false if it was already answered, null if not found or no rights

Submit the answer for an additional information request secure

Submits the answer only if the logged in user is allowed to

1. first parameter: id
2. second parameter: answer

WorkflowInterface.submitAdditionalInformationAnswerSecure(150, 'answer');
returns: true if succesful, false if it was already answered, null if not found or no rights

Logging

Get all logs for a ticket (7.21.07)

Get a list with all logs, including workflow logs, private notes, public messages and ticket changes

1. first parameter: ticket id

WorkflowInterface.getAllLogs(1500);
returns: array of objects with properties date, person (object with properties id, firstname, lastname, email, uniqueid, description and inactive), text, typeid, typename, notified (array of names), documentkeys (array of keys in string) in JSON

Get workflow logs for a ticket (7.21.07)

Get a list of only workflow logs

1. first parameter: ticket id

WorkflowInterface.getWorkflowLogs(1500);
returns: array of objects with properties date, person (object with properties id, firstname, lastname, email, uniqueid, description and inactive), text, typeid, typename, notified (array of names), documentkeys (array of keys in string) in JSON

Add a log to the process instance (workflow log)

1. first parameter: ticket id
2. second parameter: the log text

WorkflowInterface.addWorkflowLog(1500, 'My log text');
returns: nothing

Attachments

Get all documents for a ticket (7.21.07)

1. first parameter: ticket id

WorkflowInterface.getDocuments(1500);
returns: array of objects with properties type, url, name, isticketdocument, isvisible, id, key and date in JSON

Use 'key' as unique identifier, this key is also used in other objects (eg in solutiondocumentkeys)

Add document to a ticket

1. first parameter: TicketId
2. second parameter: Path to the file that should be added
3. third parameter: boolean (1 or 0) if file should be visible in workflow

WorkflowInterface.addDocument(ticketid, 'pathtofile', hideinworkflow);
returns: since 7.24.11: the document key

Add document to a ticket with a specific name

1. first parameter: TicketId
2. second parameter: Path to the file that should be added
3. third parameter: filename to show in workflow
4. fourth parameter: boolean (1 or 0) if file should be visible in workflow

WorkflowInterface.addDocumentWithFileName(ticketid, 'pathtofile', 'filenametoshow', hideinworkflow);
returns: since 7.24.11: the document key

Add document as base64 to a ticket (7.25.01)

1. first parameter: ticketid
2. second parameter: file in base64
3. third parameter: filename
4. fourth parameter: boolean (1 or 0) if file should be visible in workflow

WorkflowInterface.addDocumentInBase64(ticketid, 'dGVzdA==', 'test.txt', hideinworkflow);
returns: the document key

Delete all currently linked documents from a ticket

1. first parameter: TicketId

WorkflowInterface.deleteAllDocuments(ticketid);

Update Ticketing fields

Get action logs for a ticket (7.21.07)

Get a list of only action logs, that's pubic messages, private notes and ticket changes

1. first parameter: ticket id

WorkflowInterface.getActionLogs(1500);
returns: array of objects with properties date, person (object with properties id, firstname, lastname, email, uniqueid, description and inactive), text, typeid, typename, notified (array of names), documentkeys (array of keys in string) in JSON

Get action logs secure for a ticket (7.24.10)

Get a list of only action logs, that's pubic messages, private notes and ticket changes only if the logged in user is allowed to see them

1. first parameter: ticket id

WorkflowInterface.getActionLogsSecure(1500);
returns: array of objects with properties date, person (object with properties id, firstname, lastname, email, uniqueid, description and inactive), text, typeid, typename, notified (array of names), documentkeys (array of keys in string) in JSON

Add a public note within ticketing

1. first parameter: TicketId
2. second parameter: Person unique id or email address
3. third parameter: text to add as public note
4. optional fourth parameter: array of objects with properties filename and filecontentinbase64 (7.24.10)

WorkflowInterface.addPrivateNote(ticketid, personidoremail, logtext);

Add a private message within ticketing

1. first parameter: TicketId
2. second parameter: Person unique id or email address
3. third parameter: text to add as private note
4. optional fourth parameter: array of objects with properties filename and filecontentinbase64 (7.24.10)

WorkflowInterface.addPublicMessage(ticketid, personidoremail, logtext);

Add a ticket change entry within ticketing

1. first parameter: TicketId
2. second parameter: Person unique id or email address
3. third parameter: text to add as ticket change
4. optional fourth parameter: array of objects with properties filename and filecontentinbase64 (7.24.10)

WorkflowInterface.addTicketChange(ticketid, personidoremail, logtext);
This action will not send an email message

Update ticket fields

1. first parameter: TicketId
2. second parameter: object containing new field values

WorkflowInterface.updateTicketFields(ticketid, fields);
fields: object with a key field to set which field should be updated, together with the new value for example: WorkflowInterface.updateTicketFields(ticketid, {"Status": "Open", "Custom": {"Field01": "Value01" }});
Possible fields: LockTicket, TicketIsRunning, Classification, Status, Description, Information, AssignedToPerson, AssignedToPersonGroup, Category, Medium, Priority, Service, Solution, ClosureCode, Custom, Requestor, RequestedFor, Pool, PlannedDeliveryDate, DeadlineDate, RequestedForAlternateName, RequestedForAlternateEmail, RequestedForAlternateTelephone, SolutionLinkAllDocuments, RequestedForTeam, WorkflowPool, TicketType, TasksType, RemoveOnDate. Since 7.23.05: CustomFields (array of objects with properties fieldname and stringvalue)

Lock ticket

1. first parameter: TicketId

WorkflowInterface.lockTicket(ticketid);

Unlock ticket

1. first parameter: TicketId

WorkflowInterface.unlockTicket(ticketid);

Set ticket to IsRunning = True

1. first parameter: TicketId

WorkflowInterface.enableTicketIsRunning(ticketid);

Set ticket to IsRunning = False

WorkflowInterface.disableTicketIsRunning(ticketid);

Create a new, blank Task within a ticket

1. first parameter: TicketId
2. second parameter: object containing new field values
3. third optional parameter (since 7.23.10): the id of the person used as requestor person

WorkflowInterface.addTask(ticketid, fields); 
returns: the new task id

Update fields of a task

1. first parameter: TicketId
2. second parameter: TaskId
3. third parameter: object containing new field values

WorkflowInterface.updateTask(ticketid, taskid, fields);
fields: object with a key field to set which field should be updated, together with the new value for example: WorkflowInterface.updateTask(ticketid, taskid, {"Status": "Open","Description":"My descriptionb" });
Possible fields: Description, AssignedToPersonGroup, AssignedToPerson, DeliveryDate, Information, Solution, LockedTicket, IsCompleted, ExternalReference, ExternalResolved, LinkAllTicketDocuments, Status, Priority, DeadlineDate, since 7.23.09: Category, ConfigurationItem, since 7.24.12: Subcategory

Add a message to a task (7.24.10)

1. first parameter: TicketId
2. second parameter: TaskId
3. third parameter: person
4. fourth parameter: text

WorkflowInterface.addTaskMessage(1500, 150, "john@doe.com", "text");

External system acknowledged a task (7.25.01)

1. first parameter: TicketId
2. second parameter: TaskId
3. third parameter: person
4. fourth parameter: externalLinkReference
5. fifth parameter: extraMessage

WorkflowInterface.taskAcknowledgementFromExternal(1500, 150, "john@doe.com", "EXT-12345", "Ticket received");

External system adds an update message to a task (7.25.01)

1. first parameter: TicketId
2. second parameter: TaskId
3. third parameter: person
4. fourth parameter: updateMessage

WorkflowInterface.taskUpdateMessageFromExternal(1500, 150, "john@doe.com", "Update information");

External system reassigns a task (7.25.01)

1. first parameter: TicketId
2. second parameter: TaskId
3. third parameter: person
4. fourth parameter: updateMessage

WorkflowInterface.taskReassignmentFromExternal(1500, 150, "john@doe.com", "The solution");

Send update message to an external task (7.25.01)

1. first parameter: TicketId
2. second parameter: TaskId
3. third parameter: person
4. fourth parameter: updateMessage

WorkflowInterface.taskUpdateMessageToExternal(1500, 150, "john@doe.com", "Update information");

Send update message to an external task, only if the logged in user has the rights for this (7.25.01)

1. first parameter: TicketId
2. second parameter: TaskId
3. third parameter: updateMessage

WorkflowInterface.taskUpdateMessageToExternalSecure(1500, 150, "Update information");

Reject the solution for an external task (7.25.01)

1. first parameter: TicketId
2. second parameter: TaskId
3. third parameter: person
4. fourth parameter: rejectMessage

WorkflowInterface.taskRejectSolutionToExternal(1500, 150, "john@doe.com", "Reject info");

Reject the solution for an external task, only if the logged in user has the rights for this (7.25.01)

1. first parameter: TicketId
2. second parameter: TaskId
3. third parameter: rejectMessage

WorkflowInterface.taskRejectSolutionToExternalSecure(1500, 150, "Reject info");

Get information for a task (7.21.07)

1. first parameter: task id

WorkflowInterface.getTask(100);
returns: object with properties id, processinstanceid, deliverydate, deadlinedate, dateadded, datecompleted, completed, requestor (object with properties id, firstname, lastname, email, uniqueid, description and inactive), assignedtoperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), assignedtopersongroup (object with properties id, name and description), description, information, priority (object with properties code and name), status (object with properties code and name), solution, duestatus, linkallticketdocuments, documentkeys (array of keys in string), hasexternallink, externallinkreference, lockedticket, since 7.23.09 category (object with properties code and name), configurationitem (object with properties code and name), since 7.24.12 subcategory (object with properties code and name), since 7.25.01 updatemessageavailable, rejectsolutionavailable in JSON

Get all tasks for a ticket (7.21.07)

1. first parameter: ticket id

WorkflowInterface.getTasks(1500);
returns: array of objects with properties id, processinstanceid, deliverydate, deadlinedate, dateadded, datecompleted, completed, requestor (object with properties id, firstname, lastname, email, uniqueid, description and inactive), assignedtoperson (object with properties id, firstname, lastname, email, uniqueid, description and inactive), assignedtopersongroup (object with properties id, name and description), description, information, priority (object with properties code and name), status (object with properties code and name), solution, duestatus, linkallticketdocuments, documentkeys (array of keys in string), hasexternallink, externallinkreference, lockedticket, since 7.23.09 category (object with properties code and name), configurationitem (object with properties code and name), since 7.24.10: messages (array of objects with properties date, person, text), since 7.24.12 subcategory (object with properties code and name), since 7.25.01 updatemessageavailable, rejectsolutionavailable in JSON

Emails (since 7.21.06)

Get an email layout

1. first parameter: name of the email layout

WorkflowInterface.getEmailLayout(name);
returns: the body of the email layout in the default language
When using a template in JavaScript, please be aware that the string #REPLACE-EmailContent# is replaced within your JavaScript code, before it is executed. If you want to use Layouts in JavaScript, create a specific Layout for that and don't make use of the placeholder #REPLACE-EmailContent#. Instead use for example JS-REPLACE-EMAILCONTENT.

Get an email layout in a specific language

1. first parameter: name of the email layout
2. second parameter: id of the desired language

WorkflowInterface.getEmailLayoutWithLanguageId(name, languageid);
returns: the body of the email layout in the desired language
When using a template in JavaScript, please be aware that the string #REPLACE-EmailContent# is replaced within your JavaScript code, before it is executed. If you want to use Layouts in JavaScript, create a specific Layout for that and don't make use of the placeholder #REPLACE-EmailContent#. Instead use for example JS-REPLACE-EMAILCONTENT.

Get the default email layout

WorkflowInterface.getDefaultEmailLayout();
returns: the body of the default email layout in the default language
When using a template in JavaScript, please be aware that the string #REPLACE-EmailContent# is replaced within your JavaScript code, before it is executed. If you want to use Layouts in JavaScript, create a specific Layout for that and don't make use of the placeholder #REPLACE-EmailContent#. Instead use for example JS-REPLACE-EMAILCONTENT.

Get the default email layout in a specific language

1. first parameter: id of the desired language

WorkflowInterface.getDefaultEmailLayoutWithLanguageId(languageid);
returns: the body of the default email layout in the desired language
When using a template in JavaScript, please be aware that the string #REPLACE-EmailContent# is replaced within your JavaScript code, before it is executed. If you want to use Layouts in JavaScript, create a specific Layout for that and don't make use of the placeholder #REPLACE-EmailContent#. Instead use for example JS-REPLACE-EMAILCONTENT.

Get an email template (7.22.09)

1. first parameter: name of the email template
2. optional second parameter: language id you wish to use

WorkflowInterface.getEmailTemplate(name);
returns: an object with properties subject, body and attachments (array of objects with properties url and name) in JSON

Send an email

1. first parameter: full name of the receiver
2. second parameter: email address of the receiver
3. third parameter: subject of the email
4. fourth parameter: content of the email

WorkflowInterface.sendEmail(toName, toEmail, subject, content);
sends the email immediately when "Send immediately" is enabled in the settings, will add the email to the queue otherwise

Queue an email

1. first parameter: full name of the receiver
2. second parameter: email address of the receiver
3. third parameter: subject of the email
4. fourth parameter: content of the email

WorkflowInterface.queueEmail(toName, toEmail, subject, content);
adds the email to the queue

Send an email - advanced

1. first parameter: object with properties

WorkflowInterface.sendEmailAdvanced(properties);
Possible properties: from, fromemail, fromname, to, toemail, toname, cc, ccemail, ccname, bcc, bccemail, bccname, attachments, subject, content, ishtml, disableoverwriteto, processinstanceid
from: can be a string (email address) or an object with the properties 'email' and 'name'
to, cc and bcc: can be a string (email address), an object with the properties 'email' and 'name' or an array with strings and or objects with the properties 'email' and 'name'
attachments: can be a string (location of the file), an object with the properties 'url' and 'name' or an array with strings and or objects with the properties 'url' and 'name'
disableoverwriteto: boolean to specify whether the "Send all e-mails only to" should be ignored or not
processinstanceid: id of the workflow ticket to link this email to
Required properties: subject, content and at least one 'to' addressee are required
Example: WorkflowInterface.sendEmailAdvanced({"to": "raymond@smt-x.com", "cc": [{email: "dominic@smt-x.com", name: "Dominic"}], "subject": "The subject of my email", "content": "The <strong>content</strong> of my email" });
sends the email immediately when "Send immediately" is enabled in the settings, will add the email to the queue otherwise
Since 7.23.05: returns the id of the record

Queue an email - advanced

1. first parameter: object with properties

WorkflowInterface.queueEmailAdvanced(properties);
Possible properties: from, fromemail, fromname, to, toemail, toname, cc, ccemail, ccname, bcc, bccemail, bccname, attachments, subject, content, ishtml, disableoverwriteto, processinstanceid
from: can be a string (email address) or an object with the properties 'email' and 'name'
to, cc and bcc: can be a string (email address), an object with the properties 'email' and 'name' or an array with strings and or objects with the properties 'email' and 'name'
attachments: can be a string (location of the file), an object with the properties 'url' and 'name' or an array with strings and or objects with the properties 'url' and 'name'
disableoverwriteto: boolean to specify whether the "Send all e-mails only to" should be ignored or not
processinstanceid: id of the workflow ticket to link this email to
Required properties: subject, content and at least one 'to' addressee are required
Example: WorkflowInterface.queueEmailAdvanced({"to": "raymond@smt-x.com", "cc": [{email: "dominic@smt-x.com", name: "Dominic"}], "subject": "The subject of my email", "content": "The <strong>content</strong> of my email" });
adds the email to the queue
Since 7.23.05: returns the id of the record

StudioInterface

Get the full query string

StudioInterface.getQueryString();
return: the full query string (without the leading question mark)

Get all keys from the query string parameter collection (7.22.03)

StudioInterface.getAllQueryStringKeys();
return: an array of strings with all the keys of the query string parameters for the current request

Get a value from the query string

StudioInterface.getQueryStringValue('name');
return: the value of the query string parameter for the current request

Get values in an array from the query string (7.24.03)

StudioInterface.getQueryStringValues('name');
return: the values of the query string parameter for the current request in an array

Get all keys from the header collection (7.22.03)

StudioInterface.getAllHeaderKeys();
return: an array of strings with all the keys of the headers for the current request

Get a value from the header

1. first parameter: name

StudioInterface.getHeaderValue('name');
return: the value of the header parameter for the current request

Get values in an array from the header (7.24.03)

1. first parameter: name

StudioInterface.getHeaderValues('name');
return: the values of the header parameter for the current request in an array

Get all keys from the server variables collection (7.24.02)

StudioInterface.getAllServerVariableKeys();
return: an array of strings with all the keys of the server variables collection for the current request

Get a value from the server variables (7.24.02)

1. first parameter: name

StudioInterface.getServerVariableValue('REMOTE_ADDR');
return: the value of the server variable for the current request

Get values in an array from the server variables (7.24.03)

1. first parameter: name

StudioInterface.getServerVariableValues('REMOTE_ADDR');
return: the values in an array of the server variable for the current request

Gets all the application session keys (7.25.01)

StudioInterface.getAllAppSessionKeys();
return: an array of strings with all the keys

Gets an application session value (7.25.01)

1. first parameter: name

StudioInterface.getAppSessionValue('name');
return: the value (object)

Sets an application session value (7.25.01)

1. first parameter: name
2. second parameter: value

StudioInterface.setAppSessionValue('sessionkeyname', 'sessionkeyvalue');
return: nothing

Removes an application session object (7.25.01)

1. first parameter: name

StudioInterface.removeAppSession('sessionkeyname');
return: nothing

Get all keys from the cookie collection (7.22.03)

StudioInterface.getAllCookieKeys();
return: an array of strings with all the keys of the cookies for the current request

Get a value from the cookie

1. first parameter: name

StudioInterface.getCookieValue('name');
return: the value (url decoded) of the cookie for the current request

Get a raw value from the cookie (7.24.06)

1. first parameter: name

StudioInterface.getCookieValueRaw('name');
return: the value (not url decoded) of the cookie for the current request

Set a cookie (7.22.03)

Adds a cookie, if no expire days is provided, then it's a session cookie (will be removed when session ends)

1. first parameter: name
2. second parameter: value (will be url encoded since 7.24.06)
3. third parameter (optional): expire in nr of days (a negative value will remove the cookie)

StudioInterface.setCookie('cookiename', 'cookievalue');
return: nothing

Set a cookie with options (7.24.10)

Adds a cookie using the options provided

1. first parameter: name
2. second parameter: value (will be url encoded)
3. third parameter: object with supported properties: httponly, path, domain, secure and expires

StudioInterface.setCookieWithOptions('cookiename', 'cookievalue', { "HttpOnly": false });
return: nothing

Set a cookie value raw (7.24.06)

Adds a cookie, if no expire days is provided, then it's a session cookie (will be removed when session ends)

1. first parameter: name
2. second parameter: value (will not be url encoded)
3. third parameter (optional): expire in nr of days (a negative value will remove the cookie)

StudioInterface.setCookieRaw('cookiename', 'cookievalue');
return: nothing

Set a cookie value raw with options (7.24.10)

Adds a cookie using the options provided

1. first parameter: name
2. second parameter: value (will not be url encoded)
3. third parameter: object with supported properties: httponly, path, domain, secure and expires

StudioInterface.setCookieRawWithOptions('cookiename', 'cookievalue', { "HttpOnly": false });
return: nothing

Get all keys from the posted form collection (7.22.03)

StudioInterface.getAllFormKeys();
return: an array of strings with all the keys of the posted form collection for the current request

Get a value from the posted form collection

1. first parameter: name

StudioInterface.getFormValue('name');
return: the value from the posted form collection for the current request

Get values in an array from the posted form collection (7.24.03)

1. first parameter: name

StudioInterface.getFormValues('name');
return: the values in an array from the posted form collection for the current request

Get the http method for the current request

StudioInterface.getHttpMethod();
return: the current http method (GET, POST, …)

Get the content type of the current request

StudioInterface.getContentType();
return: the content type (text/plain, application/json, …)

Get the full posted content as string

StudioInterface.getPostedContent();
return: posted content

Check if the HTTP request has a posted file (7.23.12)

1. optional first parameter: allextensionsallowed - default false (7.24.10)

StudioInterface.hasPostedFile();
return: true or false

Get information about the posted file in the HTTP request (7.23.12)

1. optional first parameter: allextensionsallowed - default false (7.24.10)

StudioInterface.getPostedFileInfo();
return: object with properties filename, contenttype and contentlength in JSON

Get information about the multiple posted files in the HTTP request (7.24.10)

1. optional first parameter: allextensionsallowed - default false

StudioInterface.getPostedFileInfos();
return: array of object with properties filename, contenttype and contentlength in JSON

Save a posted file (7.23.12)

1. first parameter: foldername where the file should be stored
2. optional second parameter: filename to use (if empty the original one is used)
3. optional third parameter: allextensionsallowed - default false (7.24.10)

StudioInterface.savePostedFile('C:\\temp\\');
return: nothing

Get the posted file from the HTTP request in base64 (7.24.09)

1. optional first parameter: allextensionsallowed - default false (7.24.10)

StudioInterface.getPostedFileInBase64();
return: the posted file in base64

Get the multiple posted files from the HTTP request in base64 (7.24.10)

1. optional first parameter: allextensionsallowed - default false

StudioInterface.getPostedFilesInBase64();
return: array of posted files in base64

Convert posted Excel file to JSON array (since 7.25.02)

1. optional parameter 1: object with possible properties: WorksheetName, OnlyUseStringType (when true, all values will be in string)

StudioInterface.excelAsPostedFileToJson();
returns: the JSON respresentation of the Excel file

Get the current language culture

StudioInterface.getCurrentLanguageCulture();
return: the culture (nl-BE, en-GB, …)

Get the current language name

StudioInterface.getCurrentLanguageName();
return: the name (English, Nederlands, …)

Get the current language id

StudioInterface.getCurrentLanguageId();
return: the id (1, 2, …)

Check if there is a logged in person (7.21.07)

StudioInterface.hasLoggedInPerson();
return: true or false

Get the logged in person (7.21.07)

StudioInterface.getLoggedInPerson();
return: object with properties id, firstname, lastname, email, uniqueid, description and inactive in JSON

Get the id of the logged in person (7.23.08)

StudioInterface.getLoggedInPersonId();
return: the id

Get the field value for the current logged in person

1. first parameter: fieldname

StudioInterface.getLoggedInPersonField('FirstName');
return: the value (Raymond, Dominic, …)
Possible fields: UniqueId, FirstName, LastName, Email, all person extra fields defined in adapters.

Get the first and last name for the current logged in person

StudioInterface.getLoggedInPersonFirstAndLastName();
return: the first and last name (Raymond Crijnen, Dominic De Vilder, …)

Get the description as defined in the settings for the current logged in person

StudioInterface.getLoggedInPersonDescription();
return: the description (Raymond Crijnen (raymond@smt-x.com - CrijnenR))

Get the dateformat as defined for the current logged in person (7.22.06)

StudioInterface.getLoggedInPersonDateFormat();
return: the dateformat (dd/MM/yyyy)

Checks if the logged in person has the specified role

1. first parameter: Role name

StudioInterface.loggedInPersonHasRole('Name of the role');
return: true if the user has the role, false otherwise

Checks if the logged in person has any of the specified roles (7.21.08)

1. first parameter: array of role names

StudioInterface.loggedInPersonHasAnyRole(['Name of the role1', 'Name of the role2']);
return: true if the user has any of the roles, false otherwise

Checks if the logged in person has all of the specified roles (7.21.08)

1. first parameter: array of role names

StudioInterface.loggedInPersonHasAllRoles(['Name of the role1', 'Name of the role2']);
return: true if the user has all of the roles, false otherwise

Checks if the logged in person is an admin (7.22.06)

StudioInterface.loggedInPersonIsAdmin();
return: true if the user is admin, false otherwise

Get a translation

1. first parameter: Category
2. second parameter: Label

StudioInterface.translate('Common', 'Profile');
return: the translation value for the SSP translations

Get a translation and add default value if missing (7.24.07)

1. first parameter: Category
2. second parameter: Label
3. third parameter: Default Value

StudioInterface.translate('Common', 'Profile', 'My Profile');
return: the translation value for the SSP translations and if it doesn't exits yet, it will be added with the default value in the default language

Get the root of the ssp location

StudioInterface.getSspRoot();
return: the http location, including the trailing slash (https:=== ssp/)

Get the http path to the current application

StudioInterface.getApplicationPath();
return: the http location, without the trailing slash (https:=== ssp/myapp)

Get the application folder name (7.22.09)

StudioInterface.getApplicationFolder();
return: the name of the folder (eg myapp)

Get the current folder name (full) inside the current application

StudioInterface.getCurrentFolderName();
return: the current full folder path, including the starting and trailing slash (/subfolder/content/)

Get the current file name inside the current application

StudioInterface.getCurrentName();
return: the current file name (index.html)

Get the current full path of the file inside the current application

StudioInterface.getCurrentPath();
return: the current file name (/subfolder/content/index.html)

Get the current full raw url (since 7.23.04)

StudioInterface.getCurrentFullRawUrl();
return: the current full raw url, eg /my-app/my-folder/my-file.txt

Get the current application raw url (since 7.23.04)

StudioInterface.getCurrentApplicationRawUrl();
return: the current full raw url minues the application folder, eg /my-folder/my-file.txt

Get the current application id (7.22.06)

StudioInterface.getCurrentApplicationId();
return: the id of the application

Get the ticks of the last modified date of the current application (7.23.02)

StudioInterface.getCurrentApplicationLastModifiedTicks();
return: the ticks of the last modified date of the application

renders the application file as a string

1. first parameter: string to be rendered

StudioInterface.renderAsString('/subfolder/content/index.html');
return: the rendered content

renders the application file as a string, passing thru the parameters to the rendering script

1. first parameter: Application file
2. second parameter: object with parameters

StudioInterface.renderAsStringWithParameters('/subfolder/content/index.html', { 'Title': 'My title', 'Summary': 'My summary' });
return: the rendered content (the parameters are accessible in the processing script of the file to render, use g_parameters)

renders the application file and returns the rendered object

1. first parameter: Application file

StudioInterface.render('/subfolder/content/index.html');
return: the rendered object with these properties: action, content, contenttype, templatezones, templateparameters

renders the application file, passing thru the parameters to the rendering script

StudioInterface.renderWithParameters('/subfolder/content/index.html', { 'Title': 'My title', 'Summary': 'My summary' });
return: the rendered object (see .render for details)

Get the value for the application variable

1. first parameter: Variable name

StudioInterface.getVariableValue('my variable');
return: the value (type is depending on the variable)

Get the value for the application variable, passing thru the parameters to the variable script

1. first parameter: Variable name
2. second parameter: object with parameters (passed through to the variable script)

StudioInterface.getVariableValueWithParameters('my custom variable function', { 'Number': 8 });
return: the value (type is depending on the variable)

Get the value for the application setting (7.24.12)

1. first parameter: Setting name

StudioInterface.getSettingValue('my setting');
return: the value (type is depending on the setting)

Get the value for the application setting, passing thru the parameters to the setting script (7.24.12)

1. first parameter: Setting name
2. second parameter: object with parameters (passed through to the setting script)

StudioInterface.getSettingValueWithParameters('my custom setting function', { 'Number': 8 });
return: the value (type is depending on the setting)

Schedule a studio task to run on the next SSP Scheduler run (7.23.07)

1. first parameter: name of the task

StudioInterface.scheduleStudioTaskToRunOnNextSchedulerRun('my task');
return: nothing

Views (7.22.06)

getViewCountByName

Get the count of a view by it's name

1. first parameter is the name of the view
2. optional second parameter can be an object with properties "GetFromSource" or "AllowDbAccess"

StudioInterface.getViewCountByName("view1");
returns: the count of the view

getCachedViewCountByName (7.24.07)

Get the count of a view by it's name only by fetching it from the cache

1. first parameter is the name of the view

StudioInterface.getViewCountByName("view1");
returns: the count of the view if it's found in the cache, null otherwise

getViewCountById

Get the count of a view by it's id

1. first parameter is the id of the view
2. optional second parameter can be an object with properties "GetFromSource" or "AllowDbAccess"

StudioInterface.getViewCountById(1);
returns: the count of the view

getCachedViewCountById (7.24.07)

Get the count of a view by it's id only by fetching it from the cache

1. first parameter is the id of the view

StudioInterface.getViewCountById(1);
returns: the count of the view if found in cache, null otherwise

getViewDataByName

Get the data of a view by it's name

1. first parameter is the name of the view

StudioInterface.getViewDataByName("view1");
returns: the data of the view in JSON

searchViewDataByName (7.22.08)

Search the data of a view by it's name

1. first parameter is the name of the view
2. second parameter is an array of objects with possible properties: FieldName, FilterOperator and FilterValue. Possible FilterOperators are: Contains, DoesNotContain, StartsWith, EndsWith, EqualTo, NotEqualTo, EqualToNum, NotEqualToNum, GreaterThanNum, LessThanNum, BetweenNum, GreaterThanDate, LessThanDate, BetweenDate, EqualToDate, NotEqualToDate, ContainsAny, ContainsAnyNum. Update since 7.23.05: extra possible property: Connector and Filters, extra FilterOperator: SubFilter
3. optional third parameter is an object with properties PageIndex, PageSize, OrderBy

StudioInterface.searchViewDataByName("view1", [ { FieldName: "field1", FilterOperator: "NotEqualTo", FilterValue: "test" } ]);
returns: the data of the search results in JSON

getViewDataByNames

Get the data of multiple views by their names

1. first parameter is an array of the name of the views

StudioInterface.getViewDataByNames(["view1", "view2"]);
returns: the data of the views in JSON

searchViewDataByNames (7.22.08)

Search the data of a view by their names

1. first parameter is an array of the name of the views
2. second parameter is an array of objects with possible properties: FieldName, FilterOperator and FilterValue. Possible FilterOperators are: Contains, DoesNotContain, StartsWith, EndsWith, EqualTo, NotEqualTo, EqualToNum, NotEqualToNum, GreaterThanNum, LessThanNum, BetweenNum, GreaterThanDate, LessThanDate, BetweenDate, EqualToDate, NotEqualToDate, ContainsAny, ContainsAnyNum. Update since 7.23.05: extra possible property: Connector and Filters, extra FilterOperator: SubFilter
3. optional third parameter is an object with properties PageIndex, PageSize, OrderBy

StudioInterface.searchViewDataByName(["view1", "view2"], [ { FieldName: "field1", FilterOperator: "NotEqualTo", FilterValue: "test" } ]);
returns: the data of the search results in JSON

getViewDataForTicketsByName

Search for tickets and get the results back as defined in the view by the views name

1. first parameter is the name of the view
2. second parameter is an object with the search predicates (possible properties are "CustomKey", "Id", "Status", "Keywords", "RequestorId", "DateStartedFrom", "DateStartedTo", "DateEndedFrom", "DateEndedTo")
3. optional third parameter is an object with the paging settings

StudioInterface.getViewDataForTicketsByName("view1", { "Status": "Open" });
returns: the tickets formatted as defined in the view in JSON

getViewDataById

Get the data of a view by it's id

1. first parameter is the id of the view

StudioInterface.getViewDataById(1);
returns: the data of the view in JSON

searchViewDataById (7.22.08)

Get the data of a view by it's id

1. first parameter is the id of the view
2. second parameter is an array of objects with possible properties: FieldName, FilterOperator and FilterValue. Possible FilterOperators are: Contains, DoesNotContain, StartsWith, EndsWith, EqualTo, NotEqualTo, EqualToNum, NotEqualToNum, GreaterThanNum, LessThanNum, BetweenNum, GreaterThanDate, LessThanDate, BetweenDate, EqualToDate, NotEqualToDate, ContainsAny, ContainsAnyNum. Update since 7.23.05: extra possible property: Connector and Filters, extra FilterOperator: SubFilter
3. optional third parameter is an object with properties PageIndex, PageSize, OrderBy

StudioInterface.searchViewDataById(1, [ { FieldName: "field1", FilterOperator: "NotEqualTo", FilterValue: "test" } ]);
returns: the data of the search results in JSON

getViewDataByIds

Get the data of multiple views by their ids

1. first parameter is an array of ids of the views

StudioInterface.getViewDataByIds([1, 2]);
returns: the data of the views in JSON

searchViewDataByIds (7.22.08)

Get the data of multiple views by their ids

1. first parameter is an array of ids of the views
2. second parameter is an array of objects with possible properties: FieldName, FilterOperator and FilterValue. Possible FilterOperators are: Contains, DoesNotContain, StartsWith, EndsWith, EqualTo, NotEqualTo, EqualToNum, NotEqualToNum, GreaterThanNum, LessThanNum, BetweenNum, GreaterThanDate, LessThanDate, BetweenDate, EqualToDate, NotEqualToDate, ContainsAny, ContainsAnyNum. Update since 7.23.05: extra possible property: Connector and Filters, extra FilterOperator: SubFilter
3. optional third parameter is an object with properties PageIndex, PageSize, OrderBy

StudioInterface.searchViewDataByName([1, 2], [ { FieldName: "field1", FilterOperator: "NotEqualTo", FilterValue: "test" } ]);
returns: the data of the search results in JSON

getViewDataForTicketsById

Search for tickets and get the results back as defined in the view by the views id

1. first parameter is the id of the view
2. second parameter is an object with the search predicates (possible properties are "CustomKey", "Id", "Status", "Keywords", "RequestorId", "DateStartedFrom", "DateStartedTo", "DateEndedFrom", "DateEndedTo")
3. optional third parameter is an object with the paging settings

StudioInterface.getViewDataForTicketsById(1, { "Status": "Open" });
returns: the tickets formatted as defined in the view in JSON

Quick Requests (7.24.07)

Get the quick requests

Get all the quick requests

CommonInterface.getQuickRequests();
returns: array of object with properties id, typeid, typename, iconurl, cssclass, name and url in JSON

Get the quick requests SECURE

Get the quick requests for the logged in user

CommonInterface.getQuickRequestsSecure();
returns: array of object with properties id, typeid, typename, iconurl, cssclass, name and url in JSON

Service Catalog Interface

General

Rebuild the search indexes (7.23.07)

1. no parameters

ServiceCatalogInterface.rebuildSearchIndexes();
return: nothing

Get the quality note types (7.23.07)

1. optional first parameters is an object possible key LanguageId

ServiceCatalogInterface.getQualityNoteTypes();
return: array of objects with properties guid, canselectreviewcycle and name

Published versions

Get secure count of all published records (7.21.07)

1. no parameters
2. security: this function returns the count of all published records (services and knowledge articles) and checks the current user security profile

ServiceCatalogInterface.getCountPublishedRecordsSecure();
return: number

Get secure list of all published records

1. optional first parameter: object with properties itemsperpage and pageindex (7.21.07) or languageid (7.22.08)
2. security: this function returns all published records (services and knowledge articles) and checks the current user security profile for all returning authorized records

ServiceCatalogInterface.getAllPublishedRecordsSecure();
return:  An array of all currently published records for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get secure count of published records by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with LanguageId (7.22.08)
3. security: this function returns the count of all published records (services and knowledge articles) and checks the current user security profile

ServiceCatalogInterface.searchCountPublishedRecordsSecure({ tag: "bike" });
return: number

Get secure list of published records by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all published records (services and knowledge articles) and checks the current user security profile for all returning authorized records

ServiceCatalogInterface.searchListPublishedRecordsSecure({ tag: "bike" });
ServiceCatalogInterface.searchListPublishedRecordsSecure({ anytag: ["bike","auto"], name_contains: "transport" });
return:  An array of all currently published records for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get count of all published records (7.21.07)

1. no parameters
2. security: this function returns the count of all published records (services and knowledge articles), without checking the current user security profile

ServiceCatalogInterface.getCountPublishedRecords();
return: number 

Get list of all published records

1. optional first parameter: object with properties itemsperpage and pageindex (7.21.07) or languageid (7.22.08)
2. security: this function returns all published records (services and knowledge articles), without checking the current user security profile

ServiceCatalogInterface.getAllPublishedRecords();
return:  An array of all currently published records, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get count of published records by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with LanguageId (7.22.08)
3. security: this function returns the count of all published records (services and knowledge articles), without checking the current user security profile

ServiceCatalogInterface.searchCountPublishedRecords({ tag: "bike" });
return: number

Get list of published records by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns published records (services and knowledge articles) that matches the search conditions, without checking the current user security profile

ServiceCatalogInterface.searchListPublishedRecords({ tag: "bike" });
ServiceCatalogInterface.searchListPublishedRecords({ anytag: ["bike","auto"], name_contains: "transport" });
return:  An array of all currently published records, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get secure count of all published services (7.21.07)

1. no parameters
2. security: this function returns the count of all published services and checks the current user security profile

ServiceCatalogInterface.getCountPublishedServicesSecure();
return: number

Get secure list of all published services

1. optional first parameter: object with properties itemsperpage and pageindex (7.21.07) or languageid (7.22.08)
2. security: this function returns all published services and checks the current user security profile

ServiceCatalogInterface.getAllPublishedServicesSecure();
return:  An array of all currently published services for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get secure count of published services by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with LanguageId (7.22.08)
3. security: this function returns the count of all published services and checks the current user security profile

ServiceCatalogInterface.searchCountPublishedServicesSecure({tag: "bike"});
return: number

Get secure list of published services by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all published services and checks the current user security profile

ServiceCatalogInterface.searchListPublishedServicesSecure({tag: "bike"});
return:  An array of all currently published services for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get count of all published services (7.21.07)

1. no parameters
2. security: this function returns the count all published services, without checking the current user security profile

ServiceCatalogInterface.getCountPublishedServices();
return: number

Get list of all published services

1. optional first parameter: object with properties itemsperpage and pageindex (7.21.07) or languageid (7.22.08)
2. security: this function returns all published services, without checking the current user security profile

ServiceCatalogInterface.getAllPublishedServices();
return:  An array of all currently published services, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get count of published services by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with LanguageId (7.22.08)
3. security: this function returns the count all published services, without checking the current user security profile

ServiceCatalogInterface.searchCountPublishedServices({tag: "bike"});
return: number

Get list of published services by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all published services, without checking the current user security profile

ServiceCatalogInterface.searchListPublishedServices({tag: "bike"});
return:  An array of all currently published services, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get secure count of all published knowledge articles (7.21.07)

1. no parameters
2. security: this function returns the count of all published knowledge articles and checks the current user security profile

ServiceCatalogInterface.getCountPublishedKnowledgeArticlesSecure();
return: number

Get secure list of all published knowledge articles

1. optional first parameter: object with properties itemsperpage and pageindex (7.21.07) or languageid (7.22.08)
2. security: this function returns all published knowledge articles and checks the current user security profile

ServiceCatalogInterface.getAllPublishedKnowledgeArticlesSecure();
return:  An array of all currently published knowledge articles for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get secure count of published knowledge articles by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with LanguageId (7.22.08)
3. security: this function returns the count of all published knowledge articles and checks the current user security profile

ServiceCatalogInterface.searchCountPublishedKnowledgeArticlesSecure({tag: "bike"});
return: number

Get secure list of published knowledge articles by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all published knowledge articles and checks the current user security profile

ServiceCatalogInterface.searchListPublishedKnowledgeArticlesSecure({tag: "bike"});
return:  An array of all currently published knowledge articles for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get count of all published knowledge articles (7.21.07)

1. no parameters
2. security: this function returns the count all published knowledge articles, without checking the current user security profile

ServiceCatalogInterface.getCountPublishedKnowledgeArticles();
return: number

Get list of all published knowledge articles

1. optional first parameter: object with properties itemsperpage and pageindex (7.21.07) or languageid (7.22.08)
2. security: this function returns all published knowledge articles, without checking the current user security profile

ServiceCatalogInterface.getAllPublishedKnowledgeArticles();
return:  An array of all currently published knowledge articles, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get count of published knowledge articles by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with LanguageId (7.22.08)
3. security: this function returns the count all published knowledge articles, without checking the current user security profile

ServiceCatalogInterface.searchCountPublishedKnowledgeArticles({tag: "bike"});
return: number

Get list of published knowledge articles by searching (7.21.07)

1. first parameter: object with properties template, type, tag, anytag, alltags, name, name_contains, provider, receiver, provider_startswith, receiver_startswith, owner, ownerdeputy, manager or ownerorownerdeputyormanager
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all published knowledge articles, without checking the current user security profile

ServiceCatalogInterface.searchListPublishedKnowledgeArticles({tag: "bike"});
return:  An array of all currently published knowledge articles, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get published service overview (7.24.02)

1. first parameter: serviceguid
2. optional second parameter: object with LanguageId
3. security: Returns a overview of the service, without checking the current user security profile

ServiceCatalogInterface.getPublishedServiceOverview(guid)
return: the same fields as the list method returns

Get secure published service overview (7.24.02)

1. first parameter: serviceguid
2. optional second parameter: object with LanguageId
3. security: Returns a overview of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getPublishedServiceOverviewSecure(guid)
return: the same fields as the list method returns

Get multiple published services overview (7.24.02)

1. first parameter: array with serviceguids
2. optional second parameter: object with LanguageId
3. security: Returns a overview of the service, without checking the current user security profile

ServiceCatalogInterface.getPublishedServicesOverview([guid1, guid2])
return: an array with services containing the same fields as the list method returns

Get all published services overview (7.24.02)

1. optional first parameter: object with LanguageId
2. security: Returns a overview of the service, without checking the current user security profile

ServiceCatalogInterface.getAllPublishedServicesOverview()
return: an array with services containing the same fields as the list method returns

Get secure multiple published services overview (7.24.02)

1. first parameter: array with serviceguids
2. optional second parameter: object with LanguageId
3. security: Returns a overview of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getPublishedServicesOverviewSecure([guid1, guid2])
return: an array with services containing the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get secure all published services overview (7.24.02)

1. optional first parameter: object with LanguageId
2. security: Returns a overview of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getAllPublishedServicesOverviewSecure()
return: an array with services containing the same fields as the list method returns

Get published service summary

1. first parameter: serviceguid
2. optional second parameter: object with LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
3. security: Returns a summary of the service, without checking the current user security profile

ServiceCatalogInterface.getPublishedServiceSummary(guid)
return: the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get secure published service summary

1. first parameter: serviceguid
2. optional second parameter: object with LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
3. security: Returns a summary of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getPublishedServiceSummarySecure(guid)
return: the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get multiple published services summary

1. first parameter: array with serviceguids
2. optional second parameter: object with LanguageId (7.22.08)
3. security: Returns a summary of the service, without checking the current user security profile

ServiceCatalogInterface.getPublishedServicesSummary([guid1, guid2])
return: an array with services containing the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get all published services summary (7.21.07)

1. optional first parameter: object with LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
2. security: Returns a summary of the service, without checking the current user security profile

ServiceCatalogInterface.getAllPublishedServicesSummary()
return: an array with services containing the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get secure multiple published services summary

1. first parameter: array with serviceguids
2. optional second parameter: object with LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
3. security: Returns a summary of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getPublishedServicesSummarySecure([guid1, guid2])
return: an array with services containing the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get secure all published services summary (7.21.07)

1. optional first parameter: object with LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
2. security: Returns a summary of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getAllPublishedServicesSummarySecure()
return: an array with services containing the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get published service details

1. first parameter: serviceguid
2. optional second parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details, without checking the current user security profile

ServiceCatalogInterface.getPublishedServiceDetail(guid)
return: all fields, including template fields for the given service guid

Get secure published service details

1. first parameter: serviceguid
2. optional second parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getPublishedServiceDetailSecure(guid)
return: all fields, including template fields for the given service guid

Get multiple published services details

1. first parameter: array with serviceguids
2. optional second parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details, without checking the current user security profile

ServiceCatalogInterface.getPublishedServicesDetail([guid1, guid2])
return: an array with services containing all fields, including template fields for the given service guids

Get all published services details (7.21.07)

1. optional first parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details, without checking the current user security profile

ServiceCatalogInterface.getAllPublishedServicesDetail()
return: an array with services containing all fields, including template fields

Get secure multiple published services details

1. first parameter: array with serviceguids
2. optional second parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getPublishedServicesDetailSecure([guid1, guid2])
return: an array with services containing all fields, including template fields for the given service guids

Get secure all published services details (7.21.07)

1. optional first parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getAllPublishedServicesDetailSecure()
return: an array with services containing all fields, including template fields

Get published service part values (7.21.07)

1. first parameter: serviceguid
2. second parameter: array of internal names of the parts (pass null to get all parts)
3. optional third parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
4. security: Returns all part values, without checking the current user security profile

ServiceCatalogInterface.getPublishedServiceParts(guid, ["part1", "part2"])
return: template fields for the given service guid

Get secure published service part values (7.21.07)

1. first parameter: serviceguid
2. second parameter: array of internal names of the parts (pass null to get all parts)
3. optional third parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
4. security: Returns all part values and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getPublishedServicePartsSecure(guid, ["part1", "part2"])
return: template fields for the given service guid

Get multiple published services part values (7.21.07)

1. first parameter: array with serviceguids
2. second parameter: array of internal names of the parts (pass null to get all parts)
3. optional third parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
4. security: Returns all part values, without checking the current user security profile

ServiceCatalogInterface.getPublishedServicesParts([guid1, guid2], ["part1", "part2"])
return: template fields for the given service guid

Get secure multiple published services details (7.21.07)

1. first parameter: array with serviceguids
2. second parameter: array of internal names of the parts (pass null to get all parts)
3. optional third parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
4. security: Returns all part values, without checking the current user security profile

ServiceCatalogInterface.getPublishedServicesPartsSecure([guid1, guid2], ["part1", "part2"])
return: template fields for the given service guid

Get all published services part values (7.21.07)

1. first parameter: array of internal names of the parts (pass null to get all parts)
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all part values for all services, without checking the current user security profile

ServiceCatalogInterface.getAllPublishedServicesParts(["part1", "part2"])
return: template fields

Get secure all published services details (7.21.07)

1. first parameter: array of internal names of the parts (pass null to get all parts)
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all part values for all services and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getAllPublishedServicesPartsSecure(["part1", "part2"])
return: template fields

Search published services using text search (with Lucene) (7.21.11)

1. first parameter: language id
2. second parameter: the text to search (allows for * and ?) (since 7.23.12: can be null, then no text filter is set, usefull when using 'serviceguid(s)' in optional third parameter)
3. optional third parameter: object with properties 'itemsperpage' (default 100), 'after' (pass the object 'lastinfo' from the previous search result), 'escapesearchtext', 'templatename', 'templatetype', 'servicetype' and since 7.23.12: serviceguid, name, summary, owner, ownerdeputy, manager, tag, provider, receiver, documentname, requestname, part, includesuggestions
4. security: this function returns all published services, without checking the current user security profile

ServiceCatalogInterface.textSearch(1, "how to ride a bike", { templatetype: "Knowledge_article" });
return:  An object with properties 'totalhits' (total amount of hits), 'entries' (array of search result entries containing possibly the following data: guid, name, summary, servicetype, templatename, templatetype and since 7.23.12: dataobject, owner, ownerdeputy, manager, tags, provider, receivers, documentnames, documents, requestnames, requests, parts), 'lastinfo' (contains the needed info to fetch the next batch of results) and since 7.23.12: 'suggestions' (array of objects with properties: text, totalhits)

Search published services using multiple texts search (with Lucene) (7.23.12)

1. first parameter: language id
2. second parameter: the array of text to search (allows for * and ?) (can be null, then no text filter is set, usefull when using 'serviceguid(s)' in optional third parameter)
3. optional third parameter: object with properties 'itemsperpage' (default 100), 'after' (pass the object 'lastinfo' from the previous search result), 'escapesearchtext', 'templatename', 'templatetype', 'servicetype', serviceguid, name, summary, owner, ownerdeputy, manager, tag, provider, receiver, documentname, requestname, part, includesuggestions
4. security: this function returns all published services, without checking the current user security profile

ServiceCatalogInterface.textsSearch(1, ["how to ride a bike", "how to drive a car"], { templatetype: "Knowledge_article" });
return:  An array of the same size as the second input parameter of objects with properties 'totalhits' (total amount of hits), 'entries' (array of search result entries containing possibly the following data: guid, name, summary, servicetype, templatename, templatetype and since 7.23.12: dataobject, owner, ownerdeputy, manager, tags, provider, receivers, documentnames, documents, requestnames, requests, parts), 'lastinfo' (contains the needed info to fetch the next batch of results), 'suggestions' (array of objects with properties: text, totalhits)

Search secure published services using text search (with Lucene) (7.21.11)

1. first parameter: language id
2. second parameter: the text to search (allows for * and ?) (since 7.23.12: can be null, then no text filter is set, usefull when using 'serviceguid(s)' in optional third parameter)
3. optional third parameter: object with properties 'itemsperpage' (default 100), 'after' (pass the object 'lastinfo' from the previous search result), 'escapesearchtext', 'templatename', 'templatetype', 'servicetype' and since 7.23.12: serviceguid, name, summary, owner, ownerdeputy, manager, tag, provider, receiver, documentname, requestname, part, includesuggestions
4. security: this function returns all published services and checks the current user security profile

ServiceCatalogInterface.textSearchSecure(1, "how to ride a bike", { templatetype: "Knowledge_article" });
return:  An object with properties 'totalhits' (total amount of hits), 'entries' (array of search result entries containing possibly the following data: guid, name, summary, servicetype, templatename, templatetype and since 7.23.12: dataobject, owner, ownerdeputy, manager, tags, provider, receivers, documentnames, documents, requestnames, requests, parts), 'lastinfo' (contains the needed info to fetch the next batch of results) and since 7.23.12: 'suggestions' (array of objects with properties: text, totalhits)

Search secure published services using multiple texts search (with Lucene) (7.23.12)

1. first parameter: language id
2. second parameter: the array of texts to search (allows for * and ?) (can be null, then no text filter is set, usefull when using 'serviceguid(s)' in optional third parameter)
3. optional third parameter: object with properties 'itemsperpage' (default 100), 'after' (pass the object 'lastinfo' from the previous search result), 'escapesearchtext', 'templatename', 'templatetype', 'servicetype' and since 7.23.12: serviceguid, name, summary, owner, ownerdeputy, manager, tag, provider, receiver, documentname, requestname, part, includesuggestions
4. security: this function returns all published services and checks the current user security profile

ServiceCatalogInterface.textsSearchSecure(1, ["how to ride a bike", "how to drive a car"], { templatetype: "Knowledge_article" });
return:  An array of the same size as the second input parameter with objects with properties 'totalhits' (total amount of hits), 'entries' (array of search result entries containing possibly the following data: guid, name, summary, servicetype, templatename, templatetype and since 7.23.12: dataobject, owner, ownerdeputy, manager, tags, provider, receivers, documentnames, documents, requestnames, requests, parts), 'lastinfo' (contains the needed info to fetch the next batch of results), 'suggestions' (array of objects with properties: text, totalhits)

Search for word suggestions based on published services (with Lucene) (7.23.12)

1. first parameter: language id
2. second parameter: the word the search suggestions for
3. optional third parameter: object with properties 'nrofresults' (default 5)

ServiceCatalogInterface.textSearchSuggestSimilar(1, "artilce");
return:  A json encoded array of suggestions (string)

Search for multiple word suggestions bsaed on published services (with Lucene) (7.23.12)

1. first parameter: language id
2. second parameter: the array of words to search suggestions for
3. optional third parameter: object with properties 'nrofresults' (default 5)

ServiceCatalogInterface.textsSearchSuggestSimilar(1, ["artilce", "atricle"]);
return:  An array of the same size as the second input parameter of arrays with suggestions (string)

Service versions

Get service version overview (7.24.02)

1. first parameter: serviceguid
2. second parameter: versionnumber
3. optional third parameter: object with LanguageId
4. security: Returns a overview of the service, without checking the current user security profile

ServiceCatalogInterface.getServiceVersionOverview(guid, versionnumber)
return: the same fields as the list method returns

Get secure service version overview (7.24.02)

1. first parameter: serviceguid
2. second parameter: versionnumber
3. optional third parameter: object with LanguageId
4. security: Returns a overview of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceVersionOverviewSecure(guid, versionnumber)
return: the same fields as the list method returns

Get service version summary (7.21.12)

1. first parameter: serviceguid
2. second parameter: versionnumber
3. optional third parameter: object with LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
4. security: Returns a summary of the service, without checking the current user security profile

ServiceCatalogInterface.getServiceVersionSummary(guid, versionnumber)
return: the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get secure service version summary (7.21.12)

1. first parameter: serviceguid
2. second parameter: versionnumber
3. optional third parameter: object with LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
4. security: Returns a summary of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceVersionSummarySecure(guid, versionnumber)
return: the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get service version details (7.21.12)

1. first parameter: serviceguid
2. second parameter: versionnumber
3. optional third parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details, without checking the current user security profile

ServiceCatalogInterface.getServiceVersionDetail(guid, versionnumber)
return: all fields, including template fields for the given service guid and versionnumber

Get secure service version details (7.21.12)

1. first parameter: serviceguid
2. second parameter: versionnumber
3. optional third parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceVersionDetailSecure(guid, versionnumber)
return: all fields, including template fields for the given service guid and versionnumber

Services

Get secure count of all records (7.21.12)

1. no parameters
2. security: this function returns the count of all records (services and knowledge articles) and checks the current user security profile

ServiceCatalogInterface.getCountRecordsSecure();
return: number

Get secure list of all records (7.21.12)

1. optional first parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
2. security: this function returns all records (services and knowledge articles) and checks the current user security profile for all returning authorized records

ServiceCatalogInterface.getAllRecordsSecure();
return:  An array of all currently records for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get count of all records (7.21.12)

1. no parameters
2. security: this function returns the count of all records (services and knowledge articles), without checking the current user security profile

ServiceCatalogInterface.getCountRecords();
return: number 

Get list of all records (7.21.12)

1. optional first parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
2. security: this function returns all records (services and knowledge articles), without checking the current user security profile

ServiceCatalogInterface.getAllRecords();
return:  An array of all currently records, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get secure count of all services (7.21.12)

1. no parameters
2. security: this function returns the count of all services and checks the current user security profile

ServiceCatalogInterface.getCountServicesSecure();
return: number

Get secure list of all services (7.21.12)

1. optional first parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
2. security: this function returns all services and checks the current user security profile

ServiceCatalogInterface.getAllServicesSecure();
return:  An array of all currently services for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get count of all services (7.21.12)

1. no parameters
2. security: this function returns the count all services, without checking the current user security profile

ServiceCatalogInterface.getCountServices();
return: number

Get list of all services (7.21.12)

1. optional first parameter: object with LanguageId (7.22.08)
2. security: this function returns all services, without checking the current user security profile

ServiceCatalogInterface.getAllServices();
return:  An array of all currently services, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get secure count of all knowledge articles (7.21.12)

1. no parameters
2. security: this function returns the count of all knowledge articles and checks the current user security profile

ServiceCatalogInterface.getCountKnowledgeArticlesSecure();
return: number

Get secure list of all knowledge articles (7.21.12)

1. optional first parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
2. security: this function returns all knowledge articles and checks the current user security profile

ServiceCatalogInterface.getAllKnowledgeArticlesSecure();
return:  An array of all currently knowledge articles for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get count of all knowledge articles (7.21.12)

1. no parameters
2. security: this function returns the count all knowledge articles, without checking the current user security profile

ServiceCatalogInterface.getCountKnowledgeArticles();
return: number

Get list of all knowledge articles (7.21.12)

1. optional first parameter: object with LanguageId (7.22.08)
2. security: this function returns all knowledge articles, without checking the current user security profile

ServiceCatalogInterface.getAllKnowledgeArticles();
return:  An array of all currently knowledge articles, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get secure count of all records (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. security: this function returns the count of all records based on the search criteria (services and knowledge articles) and checks the current user security profile

ServiceCatalogInterface.searchCountRecordsSecure(searchcriteria);
return: number

Get secure list of all records (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all records based on the search criteria (services and knowledge articles) and checks the current user security profile for all returning authorized records

ServiceCatalogInterface.searchAllRecordsSecure(searchcriteria);
return:  An array of all currently records for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get count of all records (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. security: this function returns the count of all records based on the search criteria (services and knowledge articles), without checking the current user security profile

ServiceCatalogInterface.searchCountRecords(searchcriteria);
return: number 

Get list of all records (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all records based on the search criteria (services and knowledge articles), without checking the current user security profile

ServiceCatalogInterface.searchAllRecords(searchcriteria);
return:  An array of all currently records, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Search secure count of all services (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. security: this function returns the count of all services based on the search criteria and checks the current user security profile

ServiceCatalogInterface.searchCountServicesSecure(searchcriteria);
return: number

Search secure list of all services (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all services based on the search criteria and checks the current user security profile

ServiceCatalogInterface.searchAllServicesSecure(searchcriteria);
return:  An array of all currently services for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Search count of all services (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. security: this function returns the count all services based on the search criteria, without checking the current user security profile

ServiceCatalogInterface.searchCountServices(searchcriteria);
return: number

Search list of all services (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all services based on the search criteria, without checking the current user security profile

ServiceCatalogInterface.searchAllServices(searchcriteria);
return:  An array of all currently services, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.
example criteria: { templatename: ["Template 1", "Template 2"] }
 available criteria: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06)

Search secure count of all knowledge articles (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. security: this function returns the count of all knowledge articles based on the search criteria and checks the current user security profile

ServiceCatalogInterface.searchCountKnowledgeArticlesSecure(searchcriteria);
return: number

Search secure list of all knowledge articles (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all knowledge articles based on the search criteria and checks the current user security profile

ServiceCatalogInterface.searchAllKnowledgeArticlesSecure(searchcriteria);
return:  An array of all currently knowledge articles for which the current user is authorized, containing the following data: serviceid, serviceguid, versionnumber, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Search count of all knowledge articles (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. security: this function returns the count all knowledge articles based on the search criteria, without checking the current user security profile

ServiceCatalogInterface.searchCountKnowledgeArticles(searchcriteria);
return: number

Search list of all knowledge articles (7.22.04)

1. first parameter: object with search criteria (possible keys: hasexpiredreviewcycle, reviewcyclevalidityenddateuntil, servicetypes, templatenames, templatetypes, ispublished(7.24.06))
2. optional second parameter: object with properties itemsperpage and pageindex or languageid (7.22.08)
3. security: this function returns all knowledge articles based on the search criteria, without checking the current user security profile

ServiceCatalogInterface.searchAllKnowledgeArticles(searchcriteria);
return:  An array of all currently knowledge articles, containing the following data: serviceid, serviceguid, versionnumber, template guid, template name, template hide in public, template typeid, phase id, phase name, phase typeid (since 7.24.03), phase typename (since 7.24.03), servicetypeid, servicetypename, name of service, description, summary, providers, receivers, owner, ownerdeputy, servicemanager.

Get service overview (7.24.02)

1. first parameter: serviceguid
2. optional second parameter: object with LanguageId
3. security: Returns a overview of the service, without checking the current user security profile

ServiceCatalogInterface.getServiceOverview(guid)
return: the same fields as the list method returns

Get secure service overview (7.24.02)

1. first parameter: serviceguid
2. optional second parameter: object with LanguageId
3. security: Returns a overview of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceOverviewSecure(guid)
return: the same fields as the list method returns

Get multiple services overview (7.24.02)

1. first parameter: array with serviceguids
2. security: Returns a overview of the service, without checking the current user security profile

ServiceCatalogInterface.getServicesOverview([guid1, guid2])
return: an array with services containing the same fields as the list method returns

Get all services overview (7.24.02)

1. optional first parameter: object with LanguageId
2. security: Returns a overview of the service, without checking the current user security profile

ServiceCatalogInterface.getAllServicesOverview()
return: an array with services containing the same fields as the list method returns

Get secure multiple services overview (7.24.02)

1. first parameter: array with serviceguids
2. optional second parameter: object with LanguageId
3. security: Returns a overview of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServicesOverviewSecure([guid1, guid2])
return: an array with services containing the same fields as the list method returns

Get secure all services overview (7.24.02)

1. optional first parameter: object with LanguageId
2. security: Returns a overview of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getAllServicesOverviewSecure()
return: an array with services containing the same fields as the list method returns

Get service summary (7.21.12)

1. first parameter: serviceguid
2. optional second parameter: object with properties LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
3. security: Returns a summary of the service, without checking the current user security profile

ServiceCatalogInterface.getServiceSummary(guid)
return: the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get secure service summary (7.21.12)

1. first parameter: serviceguid
2. optional second parameter: object with properties LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
3. security: Returns a summary of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceSummarySecure(guid)
return: the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get multiple services summary (7.21.12)

1. first parameter: array with serviceguids
2. security: Returns a summary of the service, without checking the current user security profile

ServiceCatalogInterface.getServicesSummary([guid1, guid2])
return: an array with services containing the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get all services summary (7.21.12)

1. optional first parameter: object with LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
2. security: Returns a summary of the service, without checking the current user security profile

ServiceCatalogInterface.getAllServicesSummary()
return: an array with services containing the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get secure multiple services summary (7.21.12)

1. first parameter: array with serviceguids
2. optional second parameter: object with properties LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
3. security: Returns a summary of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServicesSummarySecure([guid1, guid2])
return: an array with services containing the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get secure all services summary (7.21.12)

1. optional first parameter: object with LanguageId (7.22.08) - since 7.23.05: LoadRelations, LoadParents, LoadChildren
2. security: Returns a summary of the service and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getAllServicesSummarySecure()
return: an array with services containing the same fields as the list method returns + icon, banner, list of parent service guids, list of child service guids and list of knowledge article guids, editorpersons, editorpersongroups, technicalapprovalpersons, technicalapprovalpersongroups, customerapprovalpersons and customactors

Get service details (7.21.12)

1. first parameter: serviceguid
2. optional second parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details, without checking the current user security profile

ServiceCatalogInterface.getServiceDetail(guid)
return: all fields, including template fields for the given service guid
Please note that there is an optional parameter to retrieve the service details in a specific languange. Use this: ServiceCatalogInterface.getServiceDetail(guid, { LanguageId: 1 }) to get the service details in the language English. (1=English, 2=Dutch, 3=French, 4=German).

Get secure service details (7.21.12)

1. first parameter: serviceguid
2. optional second parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceDetailSecure(guid)
return: all fields, including template fields for the given service guid

Get multiple services details (7.21.12)

1. first parameter: array with serviceguids
2. optional second parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details, without checking the current user security profile

ServiceCatalogInterface.getServicesDetail([guid1, guid2])
return: an array with services containing all fields, including template fields for the given service guids

Get all services details (7.21.12)

1. optional second parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details, without checking the current user security profile

ServiceCatalogInterface.getAllServicesDetail()
return: an array with services containing all fields, including template fields

Get secure multiple services details (7.21.12)

1. first parameter: array with serviceguids
2. optional second parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServicesDetailSecure([guid1, guid2])
return: an array with services containing all fields, including template fields for the given service guids

Get secure all services details (7.21.12)

1. optional second parameter: object with properties:

- SelectionFieldsUseKeys (true = return keys instead of display value) (7.21.07)
- LanguageId (id of the language to use) (7.22.03)
- PartsAsFlatList (true = return array of parts instead of array of tabs with array of parts) (7.22.04)
- BBCodeFieldsUseValue (true = return bb code instead of html) (7.22.10)
- PartsUseValue (default value for SelectionFieldsUseKeys and BBCodeFieldsUseValue) (7.22.10)
- since 7.23.05: LoadRelations, LoadParents, LoadChildren

1. security: Returns all service details and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getAllServicesDetailSecure()
return: an array with services containing all fields, including template fields

Service parts

Get service part values (7.22.02)

1. first parameter: serviceguid
2. second parameter: array of internal names of the parts (pass null to get all parts)
3. optional third parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
4. security: Returns all part values, without checking the current user security profile

ServiceCatalogInterface.getServiceParts(guid, ["part1", "part2"])
return: template fields for the given service guid

Get secure service part values (7.22.02)

1. first parameter: serviceguid
2. second parameter: array of internal names of the parts (pass null to get all parts)
3. optional third parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
4. security: Returns all part values and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServicePartsSecure(guid, ["part1", "part2"])
return: template fields for the given service guid

Get multiple services part values (7.22.02)

1. first parameter: array with serviceguids
2. second parameter: array of internal names of the parts (pass null to get all parts)
3. optional third parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
4. security: Returns all part values, without checking the current user security profile

ServiceCatalogInterface.getServicesParts([guid1, guid2], ["part1", "part2"])
return: template fields for the given service guid

Get secure multiple services part values (7.22.02)

1. first parameter: array with serviceguids
2. second parameter: array of internal names of the parts (pass null to get all parts)
3. optional third parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
4. security: Returns all part values and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServicesPartsSecure([guid1, guid2], ["part1", "part2"])
return: template fields for the given service guid

Get all services part values (7.22.02)

1. first parameter: array of internal names of the parts (pass null to get all parts)
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all part values for all services, without checking the current user security profile

ServiceCatalogInterface.getAllServicesParts(["part1", "part2"])
return: template fields

Get secure all services part values (7.22.02)

1. first parameter: array of internal names of the parts (pass null to get all parts)
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all part values for all services and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getAllServicesPartsSecure(["part1", "part2"])
return: template fields

Service relations (7.24.02)

Get service relation

1. first parameter: parent serviceguid
2. second parameter: child serviceguid
3. optional third parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
4. security: Returns the relation, without checking the current user security profile

ServiceCatalogInterface.getServiceRelation(parentserviceguid, childserviceguid)
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get secure service relation

1. first parameter: parent serviceguid
2. second parameter: child serviceguid
3. optional third parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
4. security: Returns the relation and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceRelationSecure(parentserviceguid, childserviceguid)
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get service relations as parent

1. first parameter: parent serviceguid
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the parent, without checking the current user security profile

ServiceCatalogInterface.getServiceRelationsAsParent(parentserviceguid)
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get secure service relations as parent

1. first parameter: parent serviceguid
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the parent and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceRelationsAsParentSecure(parentserviceguid)
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get multiple service relations as parent

1. first parameter: array of parent serviceguids
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the parent, without checking the current user security profile

ServiceCatalogInterface.getServicesRelationsAsParent([parentserviceguid1, parentserviceguid2])
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get multiple secure service relations as parent

1. first parameter: array of parent serviceguids
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the parent and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServicesRelationsAsParentSecure([parentserviceguid1, parentserviceguid2])
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get service relations as child

1. first parameter: child serviceguid
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the child, without checking the current user security profile

ServiceCatalogInterface.getServiceRelationsAsChild(childserviceguid)
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get secure service relations as child

1. first parameter: child serviceguid
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the child and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceRelationsAsChildSecure(childserviceguid)
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get multiple service relations as child

1. first parameter: array of child serviceguids
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the child, without checking the current user security profile

ServiceCatalogInterface.getServicesRelationsAsChild([childserviceguid1, childserviceguid2])
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get multiple secure service relations as child

1. first parameter: array of child serviceguids
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the child and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServicesRelationsAsChildSecure([childserviceguid1, childserviceguid2])
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get service relations

1. first parameter: serviceguid
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the parent or child, without checking the current user security profile

ServiceCatalogInterface.getServiceRelations(serviceguid)
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get secure service relations

1. first parameter: serviceguid
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the parent or child and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceRelationsSecure(serviceguid)
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get multiple service relations

1. first parameter: array of serviceguids
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the child or the parent, without checking the current user security profile

ServiceCatalogInterface.getServicesRelations([serviceguid1, serviceguid2])
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get multiple secure service relations

1. first parameter: array of serviceguids
2. optional second parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all relations where the service guid is the child or the parent and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServicesRelationsSecure([serviceguid1, serviceguid2])
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get all service relations

1. optional first parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
2. security: Returns all relations, without checking the current user security profile

ServiceCatalogInterface.getAllServicesRelations()
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Get all secure service relations

1. optional first parameter: object with properties languageid, selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (true = return bb code instead of html), partsusevalue (default value for selectionfieldsusekeys and bbcodefieldsusevalue)
2. security: Returns all relations and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getAllServicesRelationsSecure()
return: the relation as an object (properties: parentserviceid, parentserviceguid, childserviceid, childserviceguid, parts (array of objects))

Review cycles

Get service review cycles (7.22.04)

1. first parameter: serviceguid
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all review cycles, without checking the current user security profile

ServiceCatalogInterface.getServiceReviewCycles(guid)
return: all review cycles for the given service guid

Get secure service review cycles (7.22.04)

1. first parameter: serviceguid
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all review cycles and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceReviewCyclesSecure(guid)
return: all review cycles for the given service guid

Get multiple services review cycles (7.22.04)

1. first parameter: array with serviceguids
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all review cycles, without checking the current user security profile

ServiceCatalogInterface.getServicesReviewCycles([guid1, guid2])
return: all review cycles for the given service guids

Get secure multiple services review cycles (7.22.04)

1. first parameter: array with serviceguids
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all review cycles and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServicesReviewCyclesSecure([guid1, guid2])
return: all review cycles for the given service guids

Get all services review cycles (7.22.04)

1. optional first parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
2. security: Returns all review cycles for all services, without checking the current user security profile

ServiceCatalogInterface.getAllServicesReviewCycles()
return: all review cycles

Get secure all services review cycles (7.22.04)

1. optional first parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
2. security: Returns all review cycles for all services and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getAllServicesReviewCyclesSecure()
return: all review cycles

Get review cycle (7.22.04)

1. first parameter: reviewcycleguid
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns the review cycle, without checking the current user security profile

ServiceCatalogInterface.getReviewCycle(reviewcycleguid)
return: the review cycle

Get secure review cycles (7.22.04)

1. first parameter: reviewcycleguid
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns the review cycle and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getReviewCycleSecure(reviewcycleguid)
return: the review cycle

Get multiple review cycles (7.22.04)

1. first parameter: array with reviewcycleguids
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all review cycles, without checking the current user security profile

ServiceCatalogInterface.getReviewCycles([guid1, guid2])
return: the review cycles

Get secure multiple review cycles (7.22.04)

1. first parameter: array with reviewcycleguids
2. optional second parameter: object with property selectionfieldsusekeys (true = return keys instead of display value), bbcodefieldsusevalue (7.22.10, true = return bb code instead of html), usevalue (7.22.10, default value for selectionfieldsusekeys and bbcodefieldsusevalue)
3. security: Returns all review cycles and checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getReviewCyclesSecure([guid1, guid2])
return: the review cycles

Service variables

Get service variable value secure (7.22.07)

1. first parameter: service guid
2. second parameter: variable name
3. security: Checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceVariableValueSecure(guid, variablename)
return: the value (string)

Get service variable value (7.22.07)

1. first parameter: service guid
2. second parameter: variable name
3. security: No checks are done

ServiceCatalogInterface.getServiceVariableValue(guid, variablename)
return: the value (string)

Set service variable value secure (7.22.07)

1. first parameter: service guid
2. second parameter: variable name
3. third parameter: variable value
4. security: Checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.setServiceVariableValueSecure(guid, variablename, variablevalue)
return: nothing

Set service variable value (7.22.07)

1. first parameter: service guid
2. second parameter: variable name
3. third parameter: variable value
4. security: No checks are done

ServiceCatalogInterface.setServiceVariableValue(guid, variablename, variablevalue)
return: nothing

Get service variables secure (7.22.07)

1. first parameter: service guid
2. security: Checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServiceVariablesSecure(guid)
return: array of variables in JSON (properties: serviceguid, name, value)

Get service variables (7.22.07)

1. first parameter: service guid
2. security: No checks are done

ServiceCatalogInterface.getServiceVariables(guid)
return: array of variables in JSON (properties: serviceguid, name, value)

Get services variables secure (7.22.07)

1. first parameter: array of service guids
2. security: Checks if the current user is authorized to retrieve these details (at least read rights)

ServiceCatalogInterface.getServicesVariablesSecure([guid1, guid2])
return: array of variables in JSON (properties: serviceguid, name, value)

Get services variables (7.22.07)

1. first parameter: array of service guids
2. security: No checks are done

ServiceCatalogInterface.getServicesVariables([guid1, guid2])
return: array of variables in JSON (properties: serviceguid, name, value)

Get services variables (7.22.07)

1. first parameter: array of service guids
2. security: No checks are done

ServiceCatalogInterface.getServicesVariables([guid1, guid2])
return: array of variables in JSON (properties: serviceguid, name, value)

Rights

Check if the logged in person has service admin rights (7.23.03)

1. first parameter: service guid

ServiceCatalogInterface.loggedInPersonHasServiceAdminRights(guid)
return: true if the person has at least view rights in the admin panel for this service, false otherwise

Check if the logged in person has service admin edit rights (7.23.03)

Since 7.23.11: warning - will be removed in a future version

1. first parameter: service guid

ServiceCatalogInterface.loggedInPersonHasServiceAdminEditRights(guid)
return: true if the person has edit rights in the admin panel for this service, false otherwise
return since 7.23.11: always false, please use custom ACLs instead

Check if the logged in person has a service custom ACL use right (7.23.11)

1. first parameter: service guid
2. second parameter: name of the custom ACL

ServiceCatalogInterface.loggedInPersonHasServiceCustomAclUseRight(guid, name)
return: true if the person has the use right for the ACL in this service, false otherwise

Check if the logged in person has a service version custom ACL use right (7.24.10)

1. first parameter: service guid
2. second parameter: version number
3. thirdparameter: name of the custom ACL

ServiceCatalogInterface.loggedInPersonHasServiceVersionCustomAclUseRight(serviceguid, versionnr, name)
return: true if the person has the use right for the ACL in this service, false otherwise

FormsInterface (7.22.06)

The FormsInterface contains function that interact with request forms

WARNING: the non-secure versions of the interface behave like secure until 7.22.09

General

List categories

Returns the categories

FormsInterface.getCategories();
returns: array of objects with properties id, islive, iconurl, title, description, helptext in JSON

List categories SECURE (7.22.09)

Returns the categories based on the logged in user

FormsInterface.getCategoriesSecure();
returns: array of objects with properties id, islive, iconurl, title, description, helptext in JSON

Get category

Gets a category based on the id

1. first parameter: category id

FormsInterface.getCategory(1);
returns: object with properties title and topics (array of objects with properties id, islive, iconurl, title, description, helptext) in JSON

Get category SECURE (7.22.09)

Gets a category based on the id, only if the logged in user has rights for this

1. first parameter: category id

FormsInterface.getCategorySecure(1);
returns: object with properties islive, title and topics (array of objects with properties id, islive, iconurl, title, description, helptext) in JSON

Get topic

Gets a topic based on the id

1. first parameter: topic id

FormsInterface.getTopic(1);
returns: object with properties categoryid, categorytitle, categoryislive, title, islive and forms (array of objects with properties id, islive, onlyindirectlyaccessible, contenttypeid, iconurl, title, description), subnavcssclass (since 7.23.10) in JSON

Get topic SECURE (7.22.09)

Gets a topic based on the id, only if the logged in user has rights for this

1. first parameter: topic id

FormsInterface.getTopicSecure(1);
returns: object with properties categoryid, categorytitle, categoryislive, title, islive and forms (array of objects with properties id, islive, onlyindirectlyaccessible, contenttypeid, iconurl, title, description), subnavcssclass (since 7.23.10) in JSON

Get all topics (7.24.07)

Gets all topics

FormsInterface.getAllTopics();
returns: array of objects with properties id, islive, title, iconurl, description, helptext, subnavcssclass, categoryid in JSON

Get all topics SECURE (7.24.07)

Gets all topics where the logged in user has rights for

FormsInterface.getAllTopicsSecure();
returns: array of objects with properties id, islive, title, iconurl, description, helptext, subnavcssclass, categoryid in JSON

Get form

Gets a form based on the id

1. first parameter: form id

FormsInterface.getForm(1);
returns: object with properties categoryid, categorytitle, categoryislive, topicid, topictitle, topicislive, id, islive, title, description, showaddtofavorites (7.22.07), showsaveasdraft(7.22.07), showsaveastemplate(7.22.07), onlyindirectlyaccessible (7.22.10), hasadmin, isfavorite and iconurl (7.24.07) and showselectotheruser (7.24.12) in JSON

Get form SECURE (7.22.09)

Gets a form based on the id, only if the logged in user has rights for this

1. first parameter: form id

FormsInterface.getFormSecure(1);
returns: object with properties categoryid, categorytitle, categoryislive, topicid, topictitle, topicislive, id, islive, title, description, showaddtofavorites (7.22.07), showsaveasdraft(7.22.07), showsaveastemplate(7.22.07), onlyindirectlyaccessible (7.22.10), hasadmin, isfavorite and iconurl (7.24.07) and showselectotheruser (7.24.12) in JSON

Get favorite forms SECURE (7.22.09)

Gets the list of favorite forms

FormsInterface.getFavoriteFormsSecure();
returns: array of objects with properties categoryid, categorytitle, categoryislive, topicid, topictitle, topicislive, id, islive, title, description, showaddtofavorites (7.22.07), showsaveasdraft(7.22.07), showsaveastemplate(7.22.07), onlyindirectlyaccessible (7.22.10), hasadmin, isfavorite and iconurl (7.24.07) and showselectotheruser (7.24.12) in JSON

Remove favorite form SECURE (7.22.09)

Removes a form from the persons favorites

1. first parameter: id of the form

FormsInterface.removeFavoriteFormSecure(1);
returns: nothing

Add favorite form SECURE (7.22.09)

Adds a form to the persons favorites

1. first parameter: id of the form

FormsInterface.addFavoriteFormSecure(1);
returns: nothing

Get form instances SECURE (7.22.09)

Gets the list of form instances for the logged in user based on type/status (Draft or Template)

1. first parameter: the string "Draft" or "Template"

FormsInterface.getFormInstancesSecure("Draft");
returns: array of objects with properties id, extraparameters, formid, formtitle, instancetitle, dateaddedticks, dateadded in JSON

Remove form instance SECURE (7.22.09)

Removes a form instance only if the logged in user owns the form instance

1. first parameter: the string "Draft" or "Template"
2. second parameter: id of the form instance

FormsInterface.removeFormInstanceSecure("Draft", 1);
returns: nothing

Search forms and shops SECURE (7.22.09)

Returns the forms and shops based on the text

1. first parameter: text to search for
2. optional second parameter: max records to return (default = 10)

FormsInterface.searchFormsAndShopsSecure("phone");
returns: array of objects with properties id, typename, title, topictitle, categorytitle, iconurl in JSON

Search count forms (7.23.08)

Returns the number of forms that matches the criteria

1. first parameter: object with possible properties: isretired, internallabel, internallabeloperator, name, nameoperator
2. optional second parameter: object with possible property: languageid

FormsInterface.searchCountForms({ internallabel: "phone", internallabeloperator: "contains" });
returns: the number

Search count forms SECURE (7.23.08)

Returns the number of forms that matches the criteria

1. first parameter: object with possible properties: isretired, internallabel, internallabeloperator, name, nameoperator
2. optional second parameter: object with possible property: languageid

FormsInterface.searchCountFormsSecure({ internallabel: "phone", internallabeloperator: "contains" });
returns: the number

Search forms (7.23.08)

Returns the forms that matches the criteria

1. first parameter: object with possible properties: isretired, internallabel, internallabeloperator, name, nameoperator
2. optional second parameter: object with possible properties: languageid, itemsperpage, pageindex

FormsInterface.searchForms({ internallabel: "phone", internallabeloperator: "contains" });
returns: array of objects with properties id, typename, title, topictitle, categorytitle, iconurl, internallabel in JSON

Search forms SECURE (7.23.08)

Returns the forms that matches the criteria

1. first parameter: object with possible properties: isretired, internallabel, internallabeloperator, name, nameoperator
2. optional second parameter: object with possible properties: languageid, itemsperpage, pageindex

FormsInterface.searchFormsSecure({ internallabel: "phone", internallabeloperator: "contains" });
returns: array of objects with properties id, typename, title, topictitle, categorytitle, iconurl, internallabel in JSON

Remove form instance (7.22.09)

Removes a form instance

1. first parameter: id of the form instance

FormsInterface.removeFormInstance(1);
returns: nothing

Add form instance (7.22.09)

Adds a form instance

1. first parameter: form (can be the id of the form, or the internal label of the form)
2. second parameter: requestor person (can be the id of the person, or the unique id or email of the person)
3. third parameter: requested for person (can be the id of the person, or the unique id or email of the person)
4. fourth parameter: title of the instance
5. fifth parameter: array of initial form values (array of objects with possible properties displayvalue, value, internallabel, form, field, fieldid, repeatablesectionfieldid, repeatablesectionindex, label, labels (object with possible properties label, languageid, language))
6. optional sixth parameter: status (Draft or Template)

FormsInterface.addFormInstance("first form", "john@doe.com", "lisa@doe.com", "new draft", [ { internallabel: "first field",  value: "test" } ]);
returns: the id of the form instance

List views (7.22.10)

Returns the views

FormsInterface.getViews();
returns: array of objects with properties id, islive, iconurl, useinadvancedviewfiltering, opendetailinnewwindow, defaultopentypeid, defaultopentypename, cssclass, alwaysopeninfullscreen, hidewhencountiszero, allowhidecolumns, width, widthfullscreen, name, description, shortname in JSON

List views SECURE (7.22.10)

Returns the views based on the logged in user

FormsInterface.getViewsSecure();
returns: array of objects with properties id, islive, iconurl, useinadvancedviewfiltering, opendetailinnewwindow, defaultopentypeid, defaultopentypename, cssclass, alwaysopeninfullscreen, hidewhencountiszero, allowhidecolumns, width, widthfullscreen, name, description, shortname in JSON

Get view (7.22.10)

Returns the view with the id

1. first parameter: the id of the view

FormsInterface.getView(1);
returns: object with properties id, islive, iconurl, useinadvancedviewfiltering, opendetailinnewwindow, defaultopentypeid, defaultopentypename, cssclass, alwaysopeninfullscreen, hidewhencountiszero, allowhidecolumns, width, widthfullscreen, name, description, shortname in JSON. Update since 7.23.05: extra property: fields, array of objects with properties sourcecolumn, name, fieldtypeid, fieldtypename, showindefault, showinextended, htmlencode, iskey, width, defaultsort, dateformat, filtertypeid, filtertypename, filterparametername, filterparametervaluefield, filterparameterdisplayfield

Get view SECURE (7.22.10)

Returns the view with the id only if the logged in user has rights for the view

1. first parameter: the id of the view

FormsInterface.getViewSecure(1);
returns: object with properties id, islive, iconurl, useinadvancedviewfiltering, opendetailinnewwindow, defaultopentypeid, defaultopentypename, cssclass, alwaysopeninfullscreen, hidewhencountiszero, allowhidecolumns, width, widthfullscreen, name, description, shortname in JSON. Update since 7.23.05: extra property: fields, array of objects with properties sourcecolumn, name, fieldtypeid, fieldtypename, showindefault, showinextended, htmlencode, iskey, width, defaultsort, dateformat, filtertypeid, filtertypename, filterparametername, filterparametervaluefield, filterparameterdisplayfield

Get view by name (7.25.01)

Returns the view with the name

1. first parameter: the name of the view

FormsInterface.getViewByName("name");
returns: object with properties id, islive, iconurl, useinadvancedviewfiltering, opendetailinnewwindow, defaultopentypeid, defaultopentypename, cssclass, alwaysopeninfullscreen, hidewhencountiszero, allowhidecolumns, width, widthfullscreen, name, description, shortname in JSON. Update since 7.23.05: extra property: fields, array of objects with properties sourcecolumn, name, fieldtypeid, fieldtypename, showindefault, showinextended, htmlencode, iskey, width, defaultsort, dateformat, filtertypeid, filtertypename, filterparametername, filterparametervaluefield, filterparameterdisplayfield

Get view by name SECURE (7.25.01)

Returns the view with the name only if the logged in user has rights for the view

1. first parameter: the name of the view

FormsInterface.getViewByNameSecure("name");
returns: object with properties id, islive, iconurl, useinadvancedviewfiltering, opendetailinnewwindow, defaultopentypeid, defaultopentypename, cssclass, alwaysopeninfullscreen, hidewhencountiszero, allowhidecolumns, width, widthfullscreen, name, description, shortname in JSON. Update since 7.23.05: extra property: fields, array of objects with properties sourcecolumn, name, fieldtypeid, fieldtypename, showindefault, showinextended, htmlencode, iskey, width, defaultsort, dateformat, filtertypeid, filtertypename, filterparametername, filterparametervaluefield, filterparameterdisplayfield

KnowledgeManagementInterface (7.22.11)

The KnowledgeManagementInterface contains function that interact with knowledge base articles and nodes

General

Get elements by parent id

1. first parameter: parent id (can be null)

KnowledgeManagementInterface.getElementsByParentId(null);
returns: array of objects with properties id, parentid, contenttypeid, contenttypename, iconurl, title, description, statusid, statusname, ispublic

Get elements by parent id SECURE

1. first parameter: parent id (can be null)

KnowledgeManagementInterface.getElementsByParentIdSecure(null);
returns: array of objects with properties id, parentid, contenttypeid, contenttypename, iconurl, title, description, statusid, statusname, ispublic

Get element by id

1. first parameter: id

KnowledgeManagementInterface.getElement(1);
returns: object with properties id, parentid, contenttypeid, contenttypename, iconurl, title, description, statusid, statusname, ispublic, content, documents (array of objects with properties filename, title, link), links (array of objects with properties url, title, linktypeid, linktypename), forms (array of objects with properties id, iconurl, title, description, topicid, topictitle, categoryid, categorytitle, linktypeid, linktypename), children (array of objects with same properties as getElementsByParentId)

Get element by id SECURE

1. first parameter: id

KnowledgeManagementInterface.getElementSecure(1);
 returns: object with properties id, parentid, contenttypeid, contenttypename, iconurl, title, description, statusid, statusname, ispublic, content, documents (array of objects with properties filename, title, link), links (array of objects with properties url, title, linktypeid, linktypename), forms (array of objects with properties id, iconurl, title, description, topicid, topictitle, categoryid, categorytitle, linktypeid, linktypename), children (array of objects with same properties as getElementsByParentId)

Search count

Returns the number of elements based on the search criteria without checking the current logged in user

1. first parameter: the search term

KnowledgeManagementInterface.searchCount("test");
returns: nr of elements found

Search count SECURE

Returns the number of elements based on the search criteria where the logged in user has rights for

1. first parameter: the search term

KnowledgeManagementInterface.searchCountSecure("test");
returns: nr of elements found

Search

Returns the elements based on the search criteria without checking the current logged in user

1. first parameter: the search term
2. optional second parameter: object with paging info (properties: ItemsPerPage, PageIndex) - default is 10 records

KnowledgeManagementInterface.search("test");
returns: array of objects with properties elementid, title, content (part where the search term is found)

Search SECURE

Returns the elements based on the search criteria where the logged in user has rights for

1. first parameter: the search term
2. optional second parameter: object with paging info (properties: ItemsPerPage, PageIndex) - default is 10 records

KnowledgeManagementInterface.searchSecure("test");
returns: array of objects with properties elementid, title, content (part where the search term is found)